Business ProfileforGeorgia Eye Associates

My partner had an ocular emergency recently and saw a doctor at Georgia Eye Associates Buckhead. The doctor prescribed prescription antibiotic eye drops which of course, were needed ASAP because his eye was red, swollen, painful and weepy. Again this was an EMERGENCY and the doctor was well aware of that. It took 4 phone calls back to the office, and over 24 hours to get the people who handle prescriptions for Georgia Eye Associates Buckhead to call it into the pharmacy! This was needed immediately. So my poor partner had to suffer for over 24 hours because we couldn't get the ** eye drops even though the doctor knew this was urgent. That goes against the "do no harm" thing, right? FYI there is NO PHONE at Georgia Eye Associates Buckhead, so if you call their number, you get a different office. Not helpful if you need any information from the Buckhead doctors or staff. There is no direct phone access to anyone who handles prescriptions at Georgia Eye Associates Buckhead either, and they're at another hidden location so if you need a prescription you have to call another office, and they put in an ** request. If the doctor "calls it in" to your pharmacy - that does not happen until much later because it's handled by some other mysterious group of people. Terribly managed phone systems and horribly inefficient prescription process at Georgia Eye Associates Buckhead! The staff is rude and incompetent - NEVER go here if you need expedient care or if you care about getting anything done in a timely fashion. They obviously don't care about patients' health, they just want you in and out, they want to get your money, and then if they're in the mood, they'll get around to calling in your emergency, urgently-needed prescriptions. The whole way they do business (and it is obviously a for-profit business) is shady at best.