3 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from John T.
1 star12/22/2022
These people will damage your property and not even care. ******************************* will lie to you over and over again. He's done just that to us about payment he's lied about sending. Stay away from these people.Review from Shel I
1 star09/02/2022
On 8/22 we moved from *****, ** to **************, ** & decided to use ***S who has been fine so far. They recommended 3 firms to us for the actual loading & unloading of the **** We made the mistake of picking Pack&Load.Here's what happened:1. We requested an 8 am start. P&L agreed but would not guarantee it. Our movers showed up at 12:30. P&L insists they called & texted me, but my phone shows no record of either. This was tough since we had a 5-hour drive ahead of ******* had woken up at 5:30 am.2. ***** was P&L's lead & we started off OK. My wife, ******* stayed out of their way in a side room. When the *** was nearly full, ***** told us that a couch could not fit in the hallway out of my office. This was strange because it had been moved in without a hitch.3. *****'s team smashed the couch into pieces. This was OK because it was scheduled for junk pickup. But at that point,***** & team felt hostile. 4. Finally, ***** said he was ready for the final walk-thru. In the 1st room, we stopped at ************** asked if that was going into the **** I asked him to repeat & he shouted at me with a ferocity that made me worry he might hit me.5. ******** team loaded the footstool, slammed the *** door shut & left.6. They never completed the walkthrough & left my $850 office chair in the room where we had stayed during the move.7. The next day, we were on the road when our former neighbor called. She was with the *** driver who was there to take the *** & ship it to ************ --our destination. It seems ***** had padlocked the *** door improperly & the *** door was still unlocked. Our neighbor used bolt cutters to remove the padlock. The *** guy put a new lock in & our stuff is now en route & the keys to it are being mailed.8. After 8 days on the road, we have reached our new home. My 1st order of biz was to call Pack&Load where ******** blamed every part of this horror story on us. If you were us what would you do?
Kent's Pack & Load Response
09/07/2022
This is not our company. We are located in ******* **.Review from Molly S
1 star07/24/2021
Emailing me at 9am, when they were suppose to be moving me that day, is the most unprofessional despicable thing a company can do to someone that is selling there house and has to be out. Really puts me extremely out when you have to be out of your house due to selling. Actually more than extremely put out. I am having to pay 1000$ a day that I'm not out. And I may take you to cour I paid you 500$ to hold my spot. Why the hell wouldn't thet send at least a few people to get some done. I called, emailed, texted....all I got was an email cancelling. Horrible company. Horrible.
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