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          LoadUp has 1 locations, listed below.

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            • LoadUp

              280 Interstate North Cir SE Ste 225 Atlanta, GA 30339-2418

              BBB Accredited Business

            Business ProfileLoadUp

            Mattress
            BBB accredited business

            Contact Information

            280 Interstate North Cir SE Ste 225

            Atlanta, GA 30339-2418

            Visit Website
            (877) 708-8329

            Business hours

            8:00 AM - 8:00 PM
            Business Hours
            8:00 AM - 8:00 PM
            8:00 AM - 8:00 PM
            8:00 AM - 8:00 PM
            8:00 AM - 8:00 PM
            8:00 AM - 8:00 PM
            8:00 AM - 8:00 PM
            8:00 AM - 8:00 PM

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            4.06/5

            Average of 344 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            96 complaints closed in last 3 years

            38 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 3/16/2018

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            LoadUp is a full-service junk removal company that provides on-demand service.

            Products & Services

            Residential Junk Removal, Commercial Junk Removal, Product Assembly, Full Property Cleanouts

            Business Details

            Location of This Business
            280 Interstate North Cir SE Ste 225, Atlanta, GA 30339-2418
            BBB File Opened:
            9/10/2015
            Years in Business:
            9
            Business Started:
            5/15/2014
            Accredited Since:
            3/16/2018
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Mattress Disposal Plus
            • Load UP Technologies, LLC
            • Loadup Nationwide Junk Removal
            Hours of Operation

            Primary

            M:
            8:00 AM - 8:00 PM
            T:
            8:00 AM - 8:00 PM
            W:
            8:00 AM - 8:00 PM
            Th:
            8:00 AM - 8:00 PM
            F:
            8:00 AM - 8:00 PM
            Sa:
            8:00 AM - 8:00 PM
            Su:
            8:00 AM - 8:00 PM
            Business Management
            • Mr. Greg Workmon, Founder/CEO
            • Mr. Chris Getz, Director of Strategic Initiatives
            Contact Information

            Principal

            • Mr. Greg Workmon, Founder/CEO

            Customer Contact

            • Mr. Greg Workmon, Founder/CEO
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Shopping for a mattress? Do your research

            Customer Complaints

            96 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/30/2024

            Complaint Type:
            Order Issues
            Status:
            Resolved
            Communication is terrible. You don't have any idea when the loader will show up. 12 hours from when I needed pick up, our loader cancelled on me so I made other arrangements. Then Load Up charged me half of the service call cost because the job was cancelled within 24 hours. The loader cancelled with me!!! The contract completely keeps them from having any accountability for their service and they steal your money. Terrible unethical company.
            Read More
            Read 95 More Complaints

            Customer Reviews

            344 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ron E

            04/21/2024

            This company wasted my time and refused to give me a refund. Even with no services offered. I have blocked not only 1 number but 5 numbers. The company keeps harassing me. Do yourself a favor and DO NOT USE THIS COMPANY JUST BECAUSE IT IS CHEAPER. Find a local company that doesnt contract their jobs and pay a little extra. Save yourself time and money.

            LoadUp Response

            04/22/2024

            Hey ***, thank you for taking the time to bring this to our attention. We always strive to provide the best customer service here at **********************, and we deeply apologize that this was not your experience. I have shared your experience with our team, and we want to do anything we can to make your LoadUp experience more positive. We have gone ahead and issued you a full refund, but please do not hesitate to reach out to us and let us know if there is anything else we can do for you.
            Read 343 More Customer Reviews

            Local BBB

            BBB Atlanta & NE Georgia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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