We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          50 Floor has 28 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • 50 Floor

              4701 Granite Dr Tucker, GA 30084-6306

              BBB Accredited Business

            • 50 Floor, Inc.

              9580 Delegates Dr Orlando, FL 32837-8374

              BBB Accredited Business

            • 50 Floor

              5525 Cloverleaf Pkwy Valley View, OH 44125-4814

              BBB Accredited Business

            • 50 Floor

              4613 Philips Hwy Ste 209 Jacksonville, FL 32207-7290

              BBB Accredited Business

            • 50 Floor

              3250 Goodiron Way North Charleston, SC 29418-3487

              BBB Accredited Business

            Business Profile50 Floor

            Floor Installation
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            4701 Granite Dr

            Tucker, GA 30084-6306

            Visit Website
            Email this Business
            (877) 503-5667

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            3.94/5

            Average of 480 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            253 complaints closed in last 3 years

            66 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/12/2010

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            50 Floor provides free in-home estimates on all types of flooring such as carpet, hardwood, laminate, tile and vinyl. We also install all products we sell

            Products & Services

            50 Floor offers a large variety of Hardwood, Laminate, Carpet, Vinyl and Tile flooring for home installation.

            Business Details

            This is a multi-location business.

            Find a Location

            50 Floor has 28 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • 50 Floor

                4701 Granite Dr Tucker, GA 30084-6306

                BBB Accredited Business

              • 50 Floor, Inc.

                9580 Delegates Dr Orlando, FL 32837-8374

                BBB Accredited Business

              • 50 Floor

                5525 Cloverleaf Pkwy Valley View, OH 44125-4814

                BBB Accredited Business

              • 50 Floor

                4613 Philips Hwy Ste 209 Jacksonville, FL 32207-7290

                BBB Accredited Business

              • 50 Floor

                3250 Goodiron Way North Charleston, SC 29418-3487

                BBB Accredited Business
              Headquarters
              4701 Granite Dr, Tucker, GA 30084-6306
              Email this Business
              BBB File Opened:
              11/26/2007
              Years in Business:
              17
              Business Started:
              6/1/2007
              Business Incorporated:
              4/9/2007
              Accredited Since:
              3/12/2010
              Type of Entity:
              Corporation
              Number of Employees:
              105
              Contact Information

              Customer Contact

              • Ms. Holly Smith, Customer Support
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              253 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/06/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              We purchased multiple room flooring replacement from 50 Floor. After installation we immediately posted a ****** review boasting how much we liked the process, company and installers. Since the install we have needed a product repair which we paid labor fees for. After that repair we have expierenced more issues. We sent pictures as requested by the company but are now being told there is nothing they can do. We are outside the warranty for both install and product. I am hoping to caution people before they invest in this product or company. Our flooring lasted only 3 years and has more issues now than before we started. If the product is only expected to last 3 years, the total cost should reflect that. I would absolutely not recommend this company and I feel their Better Business Bureau rating may be misleading. Although the company may fall within the parameters to achieve the rating they are given, the product may be the reason they shouldn't maintain that rating.
              Read More
              Read 252 More Complaints

              Customer Reviews

              480 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Barry D.

              09/07/2024

              Good salesman and installers. The samples could have been bigger and more the one one each kind of floor. The floor we picked from the samples was not as dark as the sample . That was because the sample was one of the darker planks.

              50 Floor Response

              09/09/2024

              Thank you for taking the time to leave a review. Were glad to hear that you were pleased with our salesman and installers.

              We appreciate your feedback regarding the size and variety of the samples. We understand how important it is to see an accurate representation of the flooring, and we will take your comments into consideration to improve our sample offerings.

              If you have any further concerns of your floor, please feel free to reach out to us directly at ************. We want to ensure you're completely satisfied with your purchase and are here to assist with any adjustments or additional needs.

              Thank you again for your feedback and for choosing us for your flooring needs!

              50Floor

              Read 479 More Customer Reviews

              Local BBB

              BBB Atlanta & NE Georgia

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.