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Magnolia Design Group, LLC

Magnolia Design Group, LLC

(770) 992-8300

Magnolia Design Group, LLC

17 years in business
8920 Eves Rd Unit 767039
Roswell, GA 30076-0101
Fax Numbers
  • (770) 992-8304
  • (770) 270-5691
  • (678) 289-0711
Additional Phone Numbers
  • (770) 270-5690
  • (770) 270-8108
  • (678) 432-9272
  • (770) 231-3872
Additional Email Addresses
  • rickmcgaha@yahoo.com
Additional Website Addresses
BBB File Opened: 07/24/2000
Business Started: 07/24/2000
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Mr. Rick McGaha, CEO/Owner
Contact Information
  • Ms. Carol Ann Collins, Office Manager
Business Category
  • Garage Doors
  • General Contractor
  • Iron Works
  • Door and Gate Operating Devices
  • Fence Contractors
  • Gates
  • Garage Door Repair

Additional Information
  • Rick McGaha, the owner of Magnolia Design Group, LLC, is also listed as the owner for R & M Design Group, LLC. BBB has a separate Review on R & M Design Group, LLC: https://www.bbb.org/atlanta/business-reviews/contractors-general/r-and-m-design-grou...
  • Rick McGaha, the owner of Magnolia Design Group, LLC, is also listed as the owner for R & M Design Group, LLC. BBB has a separate Review on R & M Design Group, LLC: https://www.bbb.org/atlanta/business-reviews/contractors-general/r-and-m-design-group-in-roswell-ga-27754695?language=1
  • BBB has detected a pattern of complaints in our standard 36 month reporting period from consumers regarding the business practices of Magnolia Design Group, LLC. Consumers allege they contract Magnolia Design Group, LLC for renovations or updates on their homes. They are requested by the business for a deposit, many paid as much as half of the total cost. Once the business receives the funds they do not come back to perform the agreed work or work completed is inferior. Consumers have reached out to the business requesting a refund of their deposits and have received little or no response. BBB reached out to the business in an attempt to resolve the cause of the pattern. To date, BBB has not received a written response to our requests.

Alternate Business Names
  • Custom Carriage Garage Doors
  • The Door Company Distribution, Inc.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

F

Pattern of Complaints

BBB has detected a pattern of complaints in our standard 36 month reporting period from consumers regarding the business practices of Magnolia Design Group, LLC.

Consumers allege they contract Magnolia Design Group, LLC for renovations or updates on their homes. They are requested by the business for a deposit, many paid as much as half of the total cost. Once the business receives the funds they do not come back to perform the agreed work or work... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Magnolia Design Group, LLC include:

  • 11 complaints filed against business
  • Failure to respond to 2 complaints filed against business.
  • 3 complaints filed against business that were not resolved.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Magnolia Design Group, LLC

This Business Is Not BBB Accredited

Magnolia Design Group, LLC

Customer Review Rating:

40%
60%

Composite Score: