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Find a Location

Woodstock Furniture & Mattress Outlet has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Woodstock Furniture & Mattress Outlet

      52 Village Blvd. Dallas, GA 30157

      BBB Accredited Business
    • Woodstock Furniture & Mattress Outlet

      100 Robin Road Ext Acworth, GA 30102

      BBB Accredited Business
    • Woodstock Furniture & Mattress Outlet

      52 Village Blvd Dallas, GA 30157

      BBB Accredited Business
    • Woodstock Furniture & Mattress Outlet

      10 Central Plaza Rome, GA 30161

    • Woodstock Furniture & Mattress Outlet

      2249 Cumming Hwy Canton, GA 30115

      BBB Accredited Business

    Business ProfileforWoodstock Furniture & Mattress Outlet

    Furniture Stores
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/22/2005

    Years in Business: 35

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Mattress Outlet, Furniture Outlet

    Business Details

    This is a multi-location business.

    Find a Location

    Woodstock Furniture & Mattress Outlet has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Woodstock Furniture & Mattress Outlet

        52 Village Blvd. Dallas, GA 30157

        BBB Accredited Business
      • Woodstock Furniture & Mattress Outlet

        100 Robin Road Ext Acworth, GA 30102

        BBB Accredited Business
      • Woodstock Furniture & Mattress Outlet

        52 Village Blvd Dallas, GA 30157

        BBB Accredited Business
      • Woodstock Furniture & Mattress Outlet

        10 Central Plaza Rome, GA 30161

      • Woodstock Furniture & Mattress Outlet

        2249 Cumming Hwy Canton, GA 30115

        BBB Accredited Business
      Location of This Business
      52 Village Blvd., Dallas, GA 30157
      BBB File Opened:
      4/1/1998
      Years in Business:
      35
      Business Started:
      8/13/1988
      Accredited Since:
      4/22/2005
      Type of Entity:
      Sole Proprietorship
      Number of Employees:
      151
      Business Management
      • Mr. Brian Aaron, Principal Officer
      • Ms. Darlene Cronic, Director of Marketing
      • Mr. Jared Taylor, Digital Marketing Specialist
      • Pam McCrary
      Contact Information

      Principal

      • Mr. Brian Aaron, Principal Officer
      • Pam McCrary

      Customer Contact

      • Pam McCrary
      Additional Contact Information

      Fax Numbers

      • (678) 255-1019
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/05/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I can not locate the exact date of my purchase, but I purchased several pieces of furniture from the business. Items included, 2 twin beds, 2 chest of drawers, a dining room table with a bench and 6 chairs and final item kitchen table set that came with 4 chairs and a bench. Items have been great with the exception of the kitchen table set. The purchase was definitely within the past 12 months probably 6-8 months ago. The kitchen table set is dangerous. Two chairs have broken, recently one piece of the chair leg fell off sending a mail in my foot. Thankfully I purchased a warranty that will cover that. However the warranty refused to cover a bigger issue. The bolts on the table, chairs and bench have to be tightened at least weekly otherwise chair or table legs fall off. Most recently a leg fell off the bench seat with one of my four year old twins on it, so she fell. Thankfully not hurt bad. I was advised this is an owner maintenance issue. I get it if this happened on occasion, every 6 months but this table set is dangerous. I dont feel comfortable using it. I feel like this is a manufacturer issue. I find it hard to believe that someone who pays for a brand new table should have to keep the wrench out because the table and chairs get wobbly every few days. I have kids using this furniture. I want someone to recognize this issue is beyond owner maintenance. Now Im stuck with a defective kitchen table set. What is a child gets seriously injured? What if an elderly person had the set and it breaks on them. I never purchase warranty for things and I see why I dont now. When I bought the warranty I was told it covers everything. That was misleading. At the very least I would like a permanent fix for this, this table set is dangerous. If a fix can not be made, a comparable replacement. Im happy to provide and details from the set of requested. I dont know what would be needed.
      Read More

      Customer Reviews

      4 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Karen B

      5 stars

      01/31/2024

      *********************** is the BEST sales person ever! Will never use any one else:) My new living room furniture was delivered today! Love the furniture and the delivery guys, ****** and ****** were OUTSTANDING!! Great guys and very professional! I highly recommend Woodstock Furniture Outlet to anyone looking for a great purchasing experience! Thank you to everyone at Woodstock Furniture Outlet!!!!!! I am a customer for life ????????

      Local BBB

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