Business ProfileforDream Home Interiors

Ordered item Jan 2, 2022, from Dream Home Interiors online. At time of order the manufacturer estimate time of delivery was ***** weeks. I called the store to make sure I was reading information correctly and i spoke with *******. She confirmed the estimate delivery date. I placed order and paid in full via my **** credit card. On 6/23, I called the store to get an update and was sent to voicemail. The following day I received an email from *************************** informing me that the item was still in production and new expected delivery date was the week of 7/18, per the manufacture. ******** included her Sales manager (********************** and *************************) CEO in the email to assist me with other options. I replied to her that i would wait the additional 4 wks. 7/28/22, I still hadn't received the item so, I called and requested cancellation and refund in full of my $1016.49 due to unavailability. On 7/29/22, I received a phone call on my landline from *************************. He then informed me that the item was available for shipment as soon as Monday 8/1/22. Once shipped, he would have Display Cabinet in his warehouse by the end of the same week and would delivery to me same day. After such a long wait and his sincere apology, I agreed to wait one more week. **************** followed up our phone conversation with and email confirming the new delivery agreement. 8/11/22, item still haven't arrived and again I requested refund via email. *************** responded back 8/15, that he was sorry and thought the issue had been resolved. He assured me that I would have refund within 5-7 business days. Today is 8/27/22 and I still haven't received the refund. My emails are no longer being responded to and I can't get anyone on the phone during business hours. I know that i have been misled and taken advantage of. At this point, I'm questioning if the Online Shop ever existed.