Business ProfileforEngineered Solutions of Georgia, Inc.

I'm not sure what to say at this point. After getting approximately five estimates where two could not accommodate my basement bedroom leak, but three were able to, I chose the one that would tear up less of my home. I cannot tell if I made the right decision because, since the first day on the job, 3/3/22, ESOG ********************* installed an exterior drainage system by digging the concrete driveway I had installed. Still, they didn't accommodate enough "pitch" and downpour of rain, my basement room flooded after the first rain, so their service manager ************** had to come out. Some of the same crew came back the following week on Friday, 3/11/22, to fix the leak and make serious adjustments since the first visit. Well, after this job, and the next time it rained, I now have more water than ever! My basement was in one inch of still water, the systems in place didn't work, and the water started spreading to other rooms (the bathroom and the second bedroom). I'm disheartened, frustrated, **** near depressed, and ultimately disappointed and unsure of this company. Besides this, they installed a very large sump pump in my main bedroom that is not aesthetically pleasing. I am losing tons of money since I cannot rent my AirBnB space, I cannot travel for work, and I have to be here when they work. Also, did I mention that after-hours and on the weekends their answering service leaves two people with their cell numbers to call who never call you?