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Find a Location

Flood-X, Inc. has 1 locations, listed below.

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    Business ProfileforFlood-X, Inc.

    Fire and Water Damage Restoration
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/11/2010

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Flood-X, Inc. provides water damage and removal, mold testing, air testing, mold remediation and reconstruction services. 

    Products & Services

    Restoration, Home Improvement, Water Damage

    Business Details

    Location of This Business
    852 Bailey Woods Rd, Dacula, GA 30019-1232
    BBB File Opened:
    7/2/2009
    Years in Business:
    27
    Business Started:
    8/22/1997
    Business Incorporated:
    8/22/1997
    Accredited Since:
    6/11/2010
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Ms. Jennifer D. Renwick, Owner
    Contact Information

    Principal

    • Ms. Jennifer D. Renwick, Owner

    Customer Contact

    • Ms. Jennifer D. Renwick, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Preparing for and recovering from flooding

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jessica E

    1 star

    05/28/2023

    If I could give less than one star I would. ******** is very unprofessional and rude. They went to my sons house to fix a leaky pipe and charged $600 for 30 minutes of work. Then when questioned about the price of a 30 minute repair she started cussing at him and telling him how he was not a good man of the house. What kind of business is this?! I will be contacting the better business bureau and making sure no one I know uses this company. How do you speak so rudely to a 20 year old couple who just purchased their first house?! If you ask me she is nothing short of a bad business lady and a complete bitch!

    Flood-X, Inc. Response

    05/31/2023

    Unbelievable. First and foremost please get the entire story straight become starting with defamation and slander . Summer ( the client) you the mother ? And your soon to be son in law ? Started the conversation with some F bomb . I educated him on how to respond and not react to a situation that he was not fully involved in . Summer called to get a quote on plumbing repair to a pipe in her Crawlspace. A 600 quote was given and she accepted the quote and scheduled for the plumber to come out on Friday at 2 pm . He is a master plumber and charged accordingly. There was no hidden charge nor a surprise charge . It was quoted and accepted . Work was completed satisfactory and when it came time for payment there was an issue ? The boyfriend called me several names and used some inappropriate adjectives . I corrected him and advise him on how to speak like a gentleman. Unfortunately some things can not learn or taught . The review is to rate a service . Not on how you choose to speak to an individual in a particular trashy fashion. Unacceptable and uncalled for …..name calling does not change the situation nor will it help .

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

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