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Find a Location

The Monticello Corporation has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Monticello Corporation

      PO Box 190645 Atlanta, GA 31119-0645

      BBB Accredited Business
    • The Monticello Corporation

      4060 Peachtree Rd NE Ste D 235 Atlanta, GA 30319-3020

      BBB Accredited Business
    • The Monticello Corporation

      5456 Peachtree Blvd Ste 141 Atlanta, GA 30341-2235

      BBB Accredited Business

    Business ProfileforThe Monticello Corporation

    Computer Hardware
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/7/2003

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    Digital Filing

    Business Details

    This is a multi-location business.

    Find a Location

    The Monticello Corporation has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Monticello Corporation

        PO Box 190645 Atlanta, GA 31119-0645

        BBB Accredited Business
      • The Monticello Corporation

        4060 Peachtree Rd NE Ste D 235 Atlanta, GA 30319-3020

        BBB Accredited Business
      • The Monticello Corporation

        5456 Peachtree Blvd Ste 141 Atlanta, GA 30341-2235

        BBB Accredited Business
      Location of This Business
      PO Box 190645, Atlanta, GA 31119-0645
      BBB File Opened:
      11/7/2003
      Years in Business:
      28
      Business Started:
      2/28/1996
      Business Incorporated:
      2/14/1996
      Accredited Since:
      11/7/2003
      Type of Entity:
      Corporation
      Alternate Business Name
      • The Monticello Corporation, Paper Tiger Software
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. James Grady, President
      Contact Information

      Principal

      • Mr. James Grady, President

      Customer Contact

      • Mr. James Grady, President
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/01/2023

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I have been unable to reach a live human being or get a return phone call from one in over a year. Is this company still in business?
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kathleen J

      1 star

      02/07/2024

      When the Paper Tiger first came out, it was great. There were knowledgeable people in the office to answer questions on many of the areas.Now, service in not existent. No one returns calls. You can't talk to a person and have to listen to an electronically generated voice telling you how busy they are, and they will call you back as soon as possible.I have referred The Paper Tiger to clients, learning institutions and fortune 500 companies. Now Given the state of your customer service, I wish I had not. I have invested my time and money with the paper tiger, and the least you can do is fix the issues that keep me from using your online software and doing mt job.

      Local BBB

      BBB Atlanta & NE Georgia

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