580 Customer Reviews
Review from Carlos C
5 stars09/18/2024
Absolutely love this , it has helped me and my family so muchReview from Leroy R
5 stars09/16/2024
Very quick as directed, products in good shape and we'll taken cared of.Review from Trisann R
1 star09/12/2024
I am so disappointed in how purchasing power dealt with my situation after I ordered a 70inch television from them and it was delivered to me damaged and I have to pay $1055 for that television while it's still there not working.Review from Dee K
1 star09/10/2024
I have acquired a refrigerator from Purchasing Power prior to my fridge raider purchase. I contacted Purchasing Power regarding my delivery. I requested for my refrigerator to be removed on September 9th. Upon delivery, my fridge raider was left in the box and not brought inside, instead, it was left in my garage. I encountered difficulties in finding someone to install my fridge raider. Despite multiple attempts to contact the company, I have not received a satisfactory resolution. I also reached out to the warranty company to ensure the installation would not void my warranty. Unfortunately, my concerns have not been addressed by Purchasing Power, leaving me with a refrigerator in the garage and no solution in sight. I expressed my worries about food spoilage, but it seems that the company has shown little to no interest in resolving the issue. As I await a response from Purchasing Power, I have decided not to make any future appliance purchases from them due to their lack of customer care and concern.Review from Markees L
5 stars09/09/2024
The ordering process was user friendly. Overall, service was excellent.Review from Jonathan M
1 star08/26/2024
I think yall are full of it! I made two orders on July 24 and only received one of them. They told me that it was coming the 21 of August here it is the 26 of August and I still haven't received my product. So I called today the 26 and ask them about my order. They sent me to the Xpo line because I guess they the one's that delivers so after talking to them and getting nowhere they going to tell me the earliest appointment is the 9th of September. But yall been taking the payments out since I received the first order which was the bed frame and night stands. But it's taking over a month to get my mattress. Now make this make since! How can you take money out every week and I haven't even gotten the order yet. Now you talking bout somebody that's pissed!!?????? after this I will never order s*** else from no f****** purchasing powers with they high a** Charge all that money and can't even deliver s*** on time. Smfh
Purchasing Power, LLC Response
08/27/2024
Hi ********,
We sincerely apologize for your experience. We would be more than happy to provide additional assistance. Would you mind sending us an email at *********************************** so that we can collect your account details to assist further?
Review from Donyell B
5 stars08/18/2024
Always have what you need and deliver is amazing great customer servicePurchasing Power, LLC Response
08/20/2024
We are very grateful for your kind remarks, *******. We want to know that were meeting our customers expectations, so reviews like yours are sincerely appreciated.
Thank you once more for being a valued customer!
Sincerely,
**********************Review from Angel S
1 star08/16/2024
I choice this from my employer to get myself something nice for my birthday. I changed my number now Im locked out of my account after talking to 6 people on chat that cant help me and be ready to close the chat. One person closed the chat after one min didnt even give me a chance to respond her name is ******. Everyone kept saying the same thing over and over and no resolution. Then I called in about 7 times getting the same response. NO ONE COULDNT BE HELP. I changed my number and the system doesnt realize it. They all said put your new number in 6 times then the 7th time you will get a quiz. The quiz never happened! Then I get told today I failed the quiz how Im fail something that I never took. Why cant anyone help me reset my account? So I called today and asked for a supervisor. Of course I didnt get one and have to wait for a call back and was told I have to wait 30 to try and access my account again. Im a single mother of three kids so I didnt have 1000 for a phone but I hate I went with this company. NOBODY HAS REALLY TRIED YO ASSIST ME AND IM OVER IT. They can take my money but cant help me get into my account.Purchasing Power, LLC Response
08/20/2024
Hi Angel,
We would like to express our sincere appreciation for bringing your concerns to our attention. We understand the importance of your experience with our company, and apologize for any inconvenience you may have encountered. Our team is dedicated to providing excellent service, and we regret that the recent interactions did not meet your expectations. Please rest assured as we have escalated your concern to our internal team for further assistance. We ask that you please allow us 1-2 business days to provide an update.
Sincerely,
Purchasing Power, LLCReview from Deidra J
5 stars08/16/2024
The easiest buying process ever and great customer service! High quality products!Review from Imee P
4 stars08/15/2024
Its easy to order and the shipping too is quick. But u need to add a lot of items like the marcjacobs tote bag please!
Customer Review Rating
Average of 580 Customer Reviews
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