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Find a Location

Drive Automotive Services, Inc. has 53 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Drive Automotive Services, Inc.

      4255 Wade Green Rd Ste 420 Kennesaw, GA 30144

      BBB Accredited Business
    • Service Street

      2039 Scenic Highway 124 Snellville, GA 30078-2680

      BBB Accredited Business
    • Service Street

      3700 Dallas Hwy SW Marietta, GA 30064-5900

      BBB Accredited Business
    • Service Street

      5250 Peachtree Industrial Blvd Peachtree Corners, GA 30071-1552

      BBB Accredited Business
    • Service Street

      10117 S Northshore Dr Knoxville, TN 37922-5633

      BBB Accredited Business

    Business ProfileforDrive Automotive Services, Inc.

    Auto Services
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.14/5stars

    Average of 44 Customer Reviews

    Customer Complaints

    84 complaints closed in last 3 years

    41 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/12/2004

    Years in Business: 38

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Drive Automotive Services, Inc. provide vehicle repair and maintenance services. 

    Products & Services

    Automotive Repair, Diesel Repair, Seasonal Inspection

    Business Details

    This is a multi-location business.

    Find a Location

    Drive Automotive Services, Inc. has 53 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Drive Automotive Services, Inc.

        4255 Wade Green Rd Ste 420 Kennesaw, GA 30144

        BBB Accredited Business
      • Service Street

        2039 Scenic Highway 124 Snellville, GA 30078-2680

        BBB Accredited Business
      • Service Street

        3700 Dallas Hwy SW Marietta, GA 30064-5900

        BBB Accredited Business
      • Service Street

        5250 Peachtree Industrial Blvd Peachtree Corners, GA 30071-1552

        BBB Accredited Business
      • Service Street

        10117 S Northshore Dr Knoxville, TN 37922-5633

        BBB Accredited Business
      Headquarters
      4255 Wade Green Rd Ste 420, Kennesaw, GA 30144
      BBB File Opened:
      10/25/1999
      Years in Business:
      38
      Business Started:
      1/1/1986
      Accredited Since:
      1/12/2004
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Elite Automotive
      • Pioneer Automotive
      • Pride Auto Care
      • Kerry's Car Care
      • Aloha Auto Care
      • Cinco Tire & Automotive
      • Fulshear Tire & Automotive
      • Service Street, Kerry's Car Care, Pride Auto Care, Cinco, Fulshear, Aloha, Pioneer, Elite
      • Service Street
      Hours of Operation

      Primary

      M:
      7:00 AM - 7:00 PM
      T:
      7:00 AM - 7:00 PM
      W:
      7:00 AM - 7:00 PM
      Th:
      7:00 AM - 7:00 PM
      F:
      7:00 AM - 7:00 PM
      Sa:
      7:00 AM - 7:00 PM
      Su:
      Closed
      Business Management
      • Ms. Beth Dunlap, Account Manager
      Contact Information

      Principal

      • Ms. Beth Dunlap, Account Manager

      Customer Contact

      • Ms. Beth Dunlap, Account Manager
      Additional Contact Information

      Fax Numbers

      • (678) 290-0190
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      84 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/02/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      10/2023 - Breaks and Rotars replaced. Called not long after to complain about them squealing. November 2023, called again, December, called again. Have been to the location for them to tell me they cant duplicate the problem. Called corporate first time, received a call, never a call back to resolve the problem. Called again in March 2024, no call back, called again in March for the third time, never a call back. Took truck in to have them lube the pads to see if that will help, service not performed.
      Read More

      Customer Reviews

      44 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dionna Y

      1 star

      04/09/2024

      These people are not trustworthy at all, all of their commitments are a load of c*** I brought my 2017 Audi Q3 here to get maintenance, not only were all of their inspections negligent they fraudulently charged me for OEM parts and then installed aftermarket parts. I took my car there for engine repairs and preventative maintenance and my car hasnt run the same since , maybe its the aftermarket part or the fake complimentary oil change they preformed that caused my car to leak oil and the oil pressure light to come on within the same night. Took it back the next day they said there was nothing, took it back the following day with a video then they claimed leaks, they couldnt pinpoint the leaks and failed to provide the photos I asked for, the dealer provided photos no problem. My engine light kept coming back on for almost two weeks after they performed their initial services. They knocked off my rearview mirror and did not claim responsibility. In fact even with the attorney general involved they still havent claimed responsibility even with the fraudulent parts they installed in my car. The only thing they can say is well you have ******mi (hwy) and things happen? *** regularly maintained my vehicle and also if it had so many issues why had they not been identified with one of the many inspections? Even the dealer only noted a few things. I have them on recording swearing they only used OEM, the dealer says otherwise. This has to be the worst company I have ever dealt with, they prey on individuals with their scams, they need to be shut down, if you look closely theres countless more people that have had similar experiences. Im pretty sure none of their mechanics are actually certified, they are incompetent , couldnt even properly preform inspections . I wanted to find an honest mechanic who I could trust and rely upon but instead I now have to look for a lawyer to get restitution for the damages theyve caused. They are fraudulent and scam artists.

      Local BBB

      BBB Atlanta & NE Georgia

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