Customer ReviewsforEvolution Cars

Buyer Beware! I would not recommend doing business with this dealership. Posting this for public awareness of our experience at Evolution Cars (EC). Ultimately, the deal breaker was that EC was not willing to list me as the new registered purchaser on the current Title at the time of purchase (cash deal). EC's Sales Manager claimed that EC owned the vehicle and had free and clear title in their possession yet were unwilling to simply turn the document over and list me as the owner. I was told that they have a "process" and that I needed "take a leap of faith" that they would complete all of the paperwork. We walked away from this deal. Salient Points Summary 1. Availability: Made appointment to test drive a car. Upon arrival, the car was not at the dealership had to wait for car to arrive. Told that the car was at their "other" lot. Upon arrival, it was evident that the car was being used by someone personally. (Red Flag number 1, but gave benefit of the doubt). Told their Superintendent was using the car.2. Price: In Dealer Chat session prior to arrival, I requested, and the dealer posted the total cost of the vehicle out the door on cash deal. After test drive, Sales manager who wrote up first "quote" tried to increase the price by $1,000. (Red flag number 2, did not sign quote and once again gave benefit of the doubt.)3. Change in terms: Negotiated out the door cash price and agreed with dealer. Initial terms included a 3 Month/***** full warranty and delivery. Paperwork for deal listed As-Is without warranty. When challenged, and to their credit, a drive train only limited warranty ***** mile warranty was given.4. Scheduled Delivery: Car was not delivered when promised and had to reschedule for following day. Learned of dealer's bad reputation and required inspection (passed) and to be listed as owner on title to close deal. Dealer would not comply. *******, our salesman acted in good faith.

I bought 2015 Lexus RC350. They were suppose to replace tires due to huge chunks on the outside of the tires gone. New bumper because if damages they said was never involved in an accident. Underneath the the car Ll of the cover was gone, they agreed to replace windshield and parts e under the hood cross bars and other partts niot screwed down . I coles them and he text messages asking when to bring my car back. They rarely answered when they did it was always let me check on the parts. I guess they never came or being shipped from ***** by boat. The front bumper came off while driving it causing damage go utters vehicle. Car was towed to the shop where I was told it was totaled prior to me purchasing it. They never told me it was totaled. They wee pushy fir me to buy the vehicle they even chased me out the door to Make a lemon sell. I then called after the incident and told them I wanted my 4000 00 down payment back. I've sent text messages and nothing. I git a missed call once. I've filing legal actions and hopefully they will get shut down. They are crooks. Never buy from them junk cars and no good dealership

I wish I would have checked these reviews before purchasing my GLE here. The only good things that Evolution cars has is one non pushy sales rep. ******** else is rude and has a stank attitude. ******* from finance is a jerk. He is not a people person and just overall caused my car shopping a 0 star recommendation for this dealership. I have had my car for a month now, and its been in the shop for two week and still no tag. HAHA let me tell you, my loan was passed around to so many companies without a notice of change and my warranty company has changed also which delayed my car even getting worked on. These people are crooks and should be shut down with the rest of the f-tards in the dishonesty car-dealership-atmostphere. Bring a mechanic with you because they don't do inspections AT ALL! Make sure you come knowledgeable when purchasing a car with Evolutions. CHECK FOR EVERYTHING!

This dealership is a fraud. They sold me a 2017 Kia ******* and 4mths later the engine locked up. They did not do an inspection on the vehicle and failed to provide me the inspection agreement. I've begun legal action.

They have my money. They fail to fulfill their end of the deal which is to provide decent service once the deal is made. All I ask is to fix a light which was not working. The salesmen give less than the average effort to help out. Texting the service department provides no answers. They have my money, so I believe they really couldn't care less anymore and that goes for all involved. I will be spreading the word about my experience with others for sure.

Horrible experience!!! The lack of communication is the worst! After purchasing a vehicle, the car had to be left at the dealership for repairs. There was no sense of urgency to communicate with the customer about the readiness of the vehicle. Every time I was able to call and speak with someone it was always a different story. Oh the car is being worked on, Oh it's almost ready, Oh we're waiting on a part. The management can't even maintain proper communication between it's own staff. They are more worried about making a sale than providing customer experience. Don't waste your time. They don't honor any incentives offered. I was told they would match the sales price if I found my car anywhere else lower, I came back to them with a whole sale price from another dealership for the same year and model and they did not match the price like they said they would. I am also a 100% military vet. i am tax exempt from car puchase, They said that they could not exempt the tax that it had to be added in the price. Stay away from these guys. Oh yeah, I still don't have my car 6 days later from purchase. SMH!!!

Awful experience. We drove four and a half hours to see a car. When we got there they had let an employee take it home after we had told the salesperson we were coming. We sat for 3 hours while they went to get it. When it got back there were toenail clippings in the floorboard, spit down the windows, and the car stunk. There were also mechanical issues with the trunk that they tried to cover up by opening all the doors. They are very very pushy. The guy that had went to get the car got mad and mouthy after telling him we were not interested so I got mouthy back and my wife had to intervene. We did end up driving it after expressing our concerns because we were pushed so hard by the salespersons. When we got back they were offering us a lower payment. We just did not want the car and they really wanted to sell it to us. They called my wife as soon as we left and would not take no for an answer. She finally hung up on them. Take your business elsewhere. They lied to us several times through the whole process. This is the worst experience Ive personally had with any retail establishment. Dont walk away, run away.

Unethical sales people. My family had been told that we had a truck waiting for us, they were verifying the price we agreed to and prior to arrival we called them no answer then they called back. Sold truck from under us. Sales manager said its only about a sale, nothing else matters. My family spent 2 days and 2 hours driving to the dealership to get this call 20 min before arrival. Lying to customers and running unethical dealershipbuyer beware.

Purchased a vehicle from here in November 2022. After getting the car home, a horrible smell emerged, a smell of something dead. Went back to the dealer and they took the car for a MONTH trying to get the smell out and didn't succeed. I tried detailing the car but to no avail. So I traded the old car in and got a new one from them. This new car is just as bad. The pictures advertised online did not show that the car had been rear-ended and they hadn't even fixed it yet. So they kept my car for 2 weeks after I bought it and they were supposed to replace the whole bumper and the alignment. I get the car back and the bumper is so crooked to where my muffler is obscured by it, AND the alignment wasn't fixed. So I had to take it back 2 weeks later for them to fix. The car also came with ROACHES in it!!!!!!! No detail cleaning whatsoever. The muffler still isn't fixed and they are delaying helping me. DO NOT BUY HERE!!!!!!!

My son and husband purchased a car from Evolution in May of 2022. Turn out the car was stolen before we purchased it and Newton *********************** picked it up from ** in December 2022. The manager and owner were both unwilling to help and also unwilling to give our money back. This is after 3 purchases from ** and referrals. I would not recommend anyone dealing with them. Customer satisfaction is not their priority and the way we were treated was unfair and unaccounted