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Find a Location

Credit Master Auto Sales has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCredit Master Auto Sales

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2204 Browns Bridge Rd, Gainesville, GA 30501
    BBB File Opened:
    4/25/2013
    Business Management
    • Lavan Web, Customer Contact
    Contact Information

    Principal

    • Lavan Web, Customer Contact

    Customer Contact

    • Lavan Web, Customer Contact

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/14/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On 02/26/2024 I purchased a car for my daughter to be able to drive back and forth to work since I work night shift and I havent been getting enough sleep. This was her first car and she helped pay half of it. I paid $6,000 cash to purchase the car paid in full. The owner sold me the car and told me and my friend that he tried to do right by his customers and cars. Immediately after I purchased the vehicle about 2 minutes after leaving the service engine light appeared and the car would make a jerking movement at times. Car also had a s**** in tire almost flat and missing air filter and cover. Got the codes ran and had my mechanic look at it. Needs engine timing replaced. Ive had 2 mechanics tell me the same things. Cost $3,147 to have the engine timing repaired. I called very next day due to it being late and owner son gave me the run around saying they dont deal with emissions, I said no its the engine! After over a week of calling and going by there once I finally got owner on the phone. He said his mechanics cant work on cars that arent his, and that its probably the spark plugs and said ok hun bye bye and hung up on me after I said Im sure the mechanic checked spark plugs or will. My mechanic said spark plugs were pretty new and the solenoids and looks like someone probably knew about the issue with the engine. Also on the title paperwork I signed the title said the car had ******* miles on car when in fact the car has over *******. Still waiting on title in the mail. The owner offered no solution and didnt try to help in any way. The car also has recalls that need to be fixed, passenger side airbag recall on the vehicle.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nicole W

    1 star

    12/01/2023

    I spoke to the most ignorant racist individual of all time! Not only did he talk to me like a was a three year old, he also prejudged my credit by race as well. Almost 20k for a vehicle that has almost 200k miles is ridiculous! He got upset and and aimed below the belt. What kind of salesman would speak such words. I was respectful the whole time and got judged because of my race. I am just lost for words right now.

    Local BBB

    BBB Atlanta & NE Georgia

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