Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Chris Motors Auto Sales has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Chris Motors Auto Sales

      3833 Flat Shoals Pkwy Decatur, GA 30034

    • Chris Motors Auto Sales

      5503 Memorial Dr Stone Mountain, GA 30083-3243

    Business ProfileforChris Motors Auto Sales

    Used Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Chris Motors Auto Sales has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Chris Motors Auto Sales

        3833 Flat Shoals Pkwy Decatur, GA 30034

      • Chris Motors Auto Sales

        5503 Memorial Dr Stone Mountain, GA 30083-3243

      Location of This Business
      3833 Flat Shoals Pkwy, Decatur, GA 30034
      BBB File Opened:
      2/2/2006
      Years in Business:
      19
      Business Started:
      4/1/2005
      Type of Entity:
      Sole Proprietorship
      Business Management
      • Mr. Chris Jackson, Owner
      Contact Information

      Principal

      • Mr. Chris Jackson, Owner

      Customer Contact

      • Mr. Chris Jackson, Owner
      Additional Contact Information

      Fax Numbers

      • (404) 508-5464
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/27/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Financed the vehicle June 13th, 2022, was told by one of the employees Chris to lie about the amount I paid for the down payment to the car financing company - which is totally against the law, falsifying information. Before purchasing the vehicle the owner of the business promised to fix the issue with the check engine light after I purchased the car. Went back to the car dealership to have them fix the issue but nothing was ever resolved and kept blaming it on the mechanic for not showing up, they wasted two of my personal days, 2 weeks in a row. Finally showed up the day the owner told me to come in after the initial follow up and returned the car because nothing was getting resolved with the car itself. Got the car diagnose and their was entirely more problems with the car than just the check engine light. I will be spending about $30,000 plus the mechanical and fixation of getting the car issues resolved. I havent even had this car for 3 weeks and have been going through the worst with them. The owner refused to refund my money and stated the car is sold as is and you already signed a contract - weve already been paid by the car financing company which I felt was very sickening to have a attitude towards a consumer whom expected high quality service which their website mentions, the website mention they sell newer quality cars which I feel like is not living up to *********************. Every visit has been recorded via the surveillance camera at the establishment, they kept promises they couldnt keep and sold me a car with a check engine light - something that wouldnt pass emissions.

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Pierrette S

      1 star

      10/05/2022

      This is a horrible place to do business with!! Chris is just a LIAR!!! This was the worst company to do business with from begging to end!! I only came in off a friends referral. Chris just fast talks thru the deal and threw me into a car. I made my deposit and got insurance and I was gone within a few hours. I was told by Chris to lie to the loan company on the actual amount of my deposit that it was more then what I paid to him . Two weeks go by and **** asked me to come in and have an emissions done on the car. When I got there he the gets the keys from me and says he has to keep the car because the loan got sent back . They gave the loan company false info on my income that didn't match my info once they tried to verify it because they are LIARS!! I never asked them to change my info nor did I give them false info . I definitely was not aware of the false information . I had to contact he police to make sure I goy my money back . But I was still out of the insurance money I paid and out of a ride! Chris showed no remorse and the car was back on their website before I was gone!!!

      Local BBB

      BBB Atlanta & NE Georgia

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.