Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Hennessy Automobile Companies has 14 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Hennessy Automobile Companies

      3393 Old Norcross Rd Duluth, GA 30096-5874

      BBB Accredited Business
    • Hennessy Automobile Companies

      PO Box 52126 Atlanta, GA 30355-0126

      BBB Accredited Business
    • Hennessy Automobile Companies

      3423 Old Norcross Rd Duluth, GA 30096-4609

      BBB Accredited Business
    • Hennessy Automobile Companies

      3377 Satellite Blvd Duluth, GA 30096-4642

      BBB Accredited Business
    • Hennessy Automobile Companies

      3383 Satellite Blvd Duluth, GA 30096-4642

      BBB Accredited Business

    Business ProfileforHennessy Automobile Companies

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.11/5stars

    Average of 36 Customer Reviews

    Customer Complaints

    94 complaints closed in last 3 years

    36 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/1965

    Years in Business: 60

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    At Hennessy Automobile Companies, we strive to make every customer a customer for life by delivering the most enjoyable ownership experience possible. For over 55 years, Hennessy has been metro Atlanta's leader in luxury vehicle sales and service. At Hennessy Automobile Companies, we strive to make every customer a customer for life by delivering the most enjoyable ownership experience possible. For over 55 years, Hennessy has been metro Atlanta's leader in luxury vehicle sales and service.

    Products & Services

    New Vehicle Sales, Pre-Owned Vehicle Sales and Service, Vehicle Maintenance Services

    Business Details

    This is a multi-location business.

    Find a Location

    Hennessy Automobile Companies has 14 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Hennessy Automobile Companies

        3393 Old Norcross Rd Duluth, GA 30096-5874

        BBB Accredited Business
      • Hennessy Automobile Companies

        PO Box 52126 Atlanta, GA 30355-0126

        BBB Accredited Business
      • Hennessy Automobile Companies

        3423 Old Norcross Rd Duluth, GA 30096-4609

        BBB Accredited Business
      • Hennessy Automobile Companies

        3377 Satellite Blvd Duluth, GA 30096-4642

        BBB Accredited Business
      • Hennessy Automobile Companies

        3383 Satellite Blvd Duluth, GA 30096-4642

        BBB Accredited Business
      Location of This Business
      3393 Old Norcross Rd, Duluth, GA 30096-5874
      BBB File Opened:
      1/1/1965
      Years in Business:
      60
      Business Started:
      1/1/1964
      Accredited Since:
      1/1/1965
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Hennessy Cadillac
      • Hennesey Jaguar & Land Rover Dealership
      • Hennessy Jaguar
      • Hennessy Honda
      • Hennessy Lexus
      • Hennessy Pontiac
      • Hennessy Land Rover Centre-North Point
      • Hennessy Mazda
      • Land Rover Gwinnett
      • Landrover Buckhead
      • Hennessy Mazda Pontiac
      • Hennessy Automobile Co
      • Land Rover Gwinnett
      • Hennessy Mazda Buick GMC
      • Hennessy Collision Center
      • Hennessy Honda of Woodstock
      • Hennessy Lincoln of Atlanta
      • Hennessy Lexus of Gwinnett
      • Hennessy Porsche Of N Atlanta
      • Hennessy Lexus of Atlanta
      • Jaguar Hennessy Of Gwinnett
      Hours of Operation

      Primary

      M:
      9:00 AM - 6:00 PM
      T:
      9:00 AM - 6:00 PM
      W:
      9:00 AM - 6:00 PM
      Th:
      9:00 AM - 6:00 PM
      F:
      9:00 AM - 6:00 PM
      Sa:
      9:00 AM - 6:00 PM
      Su:
      9:00 AM - 6:00 PM
      Business Management
      • Mr. Peter Hennessy, Owner
      • Mr. Mark Hennessy, Owner
      • Mr. Craig Anderson, Controller
      • Mr. Steve Hennessy, Owner
      • Ms. Nicole Ceaser, Marketing Manager
      • Melanie Hall, Director of Marketing
      Contact Information

      Principal

      • Mr. Peter Hennessy, Owner

      Customer Contact

      • Melanie Hall, Director of Marketing
      Additional Contact Information

      Fax Numbers

      • (770) 587-1860
        Other Fax
      • (770) 457-4592
        Other Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      94 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      36 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brandon F

      1 star

      08/26/2024

      I'm the owner of a small 40-year established business and have never witnessed such bad ethics of a dealership as Hennessy Lexus. I had made a deal with a salesman on a car Friday morning and the finance team drug their feet on doing my paperwork until late Friday evening when he informed me I had been approved and the car was mine. The finance lady called me Saturday morning with a rate and I decided I would rather just wire the money to her Monday morning and opt not to finance with them and she said that's okay car is still yours. I went ahead since and sold my wife's car after both she and the salesperson said the car was mine. Saturday evening (late) a sales manager informed me my salesperson was out sick and another salesman sold the car out from under him. Now my wife is stuck without a car and I've contacted the dealership manager and owner without any response from either. I don't believe this dealership takes pride in customer service or cares too much about its customers.

      Local BBB

      BBB Atlanta & NE Georgia

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.