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          Capital Cadillac has 1 locations, listed below.

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            Business ProfileCapital Cadillac

            New Car Dealers
            BBB accredited business

            Contact Information

            2210 Cobb Pkwy SE

            Smyrna, GA 30080-7631

            Visit Website
            Email this Business
            (770) 952-2277

            Business hours

            9:00 AM - 7:00 PM
            Business Hours
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 6:00 PM
            Closed

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            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/1/1952

            Years in Business: 93

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Products & Services

            Vehicles, Autobody Repair, Used Cars, New Cars, Body Shop

            Business Details

            Location of This Business
            2210 Cobb Pkwy SE, Smyrna, GA 30080-7631
            Email this Business
            BBB File Opened:
            1/1/1952
            Years in Business:
            93
            Business Started:
            1/1/1931
            Business Incorporated:
            4/30/1964
            Accredited Since:
            1/1/1952
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            9:00 AM - 7:00 PM
            T:
            9:00 AM - 7:00 PM
            W:
            9:00 AM - 7:00 PM
            Th:
            9:00 AM - 7:00 PM
            F:
            9:00 AM - 7:00 PM
            Sa:
            9:00 AM - 6:00 PM
            Su:
            Closed
            Business Management
            • Mr. William Bridges, President
            • Mr. Doug Pierce, Service Director
            • Mr. Chris Biro, General Sales Manager
            • Mrs. Brenda Lankford, Controller
            • Mr. Elwyn Bridges, Executive Manager
            • Mr. Walter Bridges, Vice President/Secretary
            Contact Information

            Principal

            • Mr. William Bridges, President
            • Mrs. Brenda Lankford, Controller

            Customer Contact

            • Mrs. Brenda Lankford, Controller
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            13 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/01/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I brought my vehicle to Capital Cadillac because my truck was not going into gear. I was charged for a missed diagnosed repair. I was told to pay for a piece/part that would fix the problem but after they place the part on the vehicle it did not fix the problem. Once we drove the truck off the lot, the truck broke down, so we had it towed to another repair shop. They immediately informed me that the previous dealership should have know that the vehicle needed a transmission. After, finding out what had happen, I contacted Capital Cadillac dealership and notified them of the issue but they have refused to refund my money due to their error. I'm requesting a full refund for the money I paid because the mechanic failed to correctly examined/ diagnose the repair that my vehicle actually needed. As of today, the dealership refuses to refund my money. I'm requesting a Full Refund for services I paid for and did Not need.
            Read More
            Read 12 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Julie J

            02/13/2024

            The worst service experience ever with *******. I will not be back and wouldnt recommend. He was very condescending and patronizing. I will have to take my vehicle somewhere where the mechanic are skilled and trained, and can make a diagnosis beyond the car automated report What a waste of my time and money God bless his nasty attitude.

            Capital Cadillac Response

            02/15/2024

            I tried calling you yesterday and left you message. I would like to talk about how we can try and resolve this issue. Thanks *********************.
            Read 2 More Customer Reviews

            Local BBB

            BBB Atlanta & NE Georgia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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