Customer ReviewsforMidwid Maintenance, LLC

BUYER BEWARE WITH THIS COMPANY!!!! YOU HAVE BEEN WARNED!!!! My issue with my simple double door ****** started before Mother's Day. I called MidWid Maintenance the day before Mother's Day to set up and appointment for a technician to come out. ****** told me that the service charge to come out was $175 and that if I got my system repaired with him, the charge would be applied to the repair. ****** was supposed to come out on mother's day between 12 and 2 pm. ****** called me at 1:04 pm to tell me that he had a "family" emergency and he would have to come out first thing the next day and drop the service charge to $125. I needed my fridge fixed so I agreed. I should have ran then. but hindsight is always 20/20. ****** didn't come until almost noon. He then stated that the damper needed to be changed and ordered the part. He said that the repairs would be $400. He also said that the coils needed to be cleaned. He ordered the part which he said would take 2 days. He was supposed to install the part on Wednesday, but he stated we had to wait until Thursday because he was stuck in ******************. He installed the damper and left like everything was ok. The fridge was still giving the code and not cooling. He came back again that Saturday (5/20/2023) and had ** take everything out of the freezer and he checked the inner workings and still couldn't figure it out. He stated that the thermistor needed to be changed and he should of known and changed it the first time. He also stated that they are supposed to be changed together, but he was trying to save ** money, as though we told him we needed to save money. ***** ordered the thermistor and came out on 5/24/2023. He insisted that was the last thing that needed to be fixed and we should be all set. ****** left my home after taking another $150 for the thermistor knowing full and well that the fridge was not working because the air was not blowing in the back out of the damper door.

Horrible customer service by the owner! Once I started asking questions about the assessment he gave it went down hill from there. He called me all kinds of derogatory names and made several threats towards as if he would come back to my house and harm me. Be careful with giving the owner your address (its really no way around giving your address because you need repairs) for him to hang that over a client head like you know I have your address. So I will be filing a complaint with the police department just in case he does try and harm me but why.. would he even say that!!! A waste of money , ***** service

Rip off beware! Over charged by 5 times what 2 others hvav companies were going to charge for same service