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Find a Location

Riverwood Apartments has 1 locations, listed below.

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    Business ProfileforRiverwood Apartments

    Apartments

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    Apartment Community

    Business Details

    Location of This Business
    100 Riverwood Ln, Roswell, GA 30075-5301
    BBB File Opened:
    9/12/2007
    Years in Business:
    16
    Business Started:
    9/12/2007
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Riverwood Apartments
    • Ms. Nicole Nelson, Location Manager
    Contact Information

    Principal

    • Ms. Nicole Nelson, Location Manager

    Customer Contact

    • Ms. Nicole Nelson, Location Manager
    Additional Contact Information

    Fax Numbers

    • (770) 992-0455
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/29/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    I vacated this apartment complex on February 8. I spoke to the leasing office prior to on moving out and the leasing staff advised i didnt need to do anything that the ************* and stuff will automatically come out of my name. I received a bill shortly after , attached below , for a vacant property for power usage and I did not occupy that place. I spoke to the leasing manager and they asked for a copy of the bill to pay their portion . I received an email from the leasing off this morning and now she claims that the leasing staff stated they didnt say it and that I need to pay the bill basically. Im happy to pay my portion but to pay a portion for a property that i was not occupying and then knowing that is their responsibility is not okay . If they are responsible for vacant property power bills and didnt receive one for 3800 c, they should have been investigating that as I did when I received the bill that doesnt belong to me.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

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