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Find a Location

One12 Courtland has 1 locations, listed below.

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    Business ProfileforOne12 Courtland

    Apartments

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    112 Courtland St NE, Atlanta, GA 30303
    BBB File Opened:
    7/24/2013
    Business Management
    • Shane Warf, Community Manager
    Contact Information

    Principal

    • Shane Warf, Community Manager

    Customer Contact

    • Shane Warf, Community Manager

    Customer Complaints

    6 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Bianca P

    1 star

    04/17/2024

    I've been dealing with so many issues at One12 Courtland that have made my living situation a nightmare. The parking garage door was also left broken for weeks, leaving the area insecure. I was very concerned about the safety of myself and my property. There is also only 1 hour guest parking, so if you ever want to have a guest over longer than an hour, then you have to park across the street and pay.Then, my car parked IN the garage had its wiring harness chewed up by rats. The complex needs to address this rodent problem to protect residents' vehicles. This is most likely due to the uncleanliness of this place due to the constant sticky floors and the reeky smell of trash and weed. You can see in the images attached the ***** on the stairs (it was recently power washed due to some recent reviews to cover their tracks).There was also a 3-day water outage due to a burst pipe, and the complex only provided 2 water bottles per resident per day. I had to go elsewhere just to shower and use the restroom. And the elevator was out of service for more than 2 months, making it a huge hassle for me and other residents to access our homes. It also may be an ADA ************ top it all off, a resident's laundry key card mistakenly gave someone access to enter my apartment. This was a major violation of my privacy and safety. The $200 rent credit they offered as compensation is completely unacceptable.Despite everything I have gone through I have not been allowed to break my lease.I've had to seek legal counsel due to all these issues, which I believe constitute premise liability and negligence on the complex's part. The apartment management **** ensured to do her part to slow the legal process by refusing to connect my lawyer with ********'s legal department until I contacted ***** the regional manager. I strongly advise anyone considering living here to reconsider. This has been an absolutely terrible experience.

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