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Find a Location

WorthPoint Corporation has 1 locations, listed below.

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    Business ProfileforWorthPoint Corporation

    Collectibles
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 20 Customer Reviews

    Customer Complaints

    36 complaints closed in last 3 years

    11 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/16/2017

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    WorthPoint Corporation is a buyer and seller of collectibles.

    Products & Services

    Collectibles Buyer, Collectibles Seller

    Business Details

    Location of This Business
    5 Concourse Pkwy STE 2850, Atlanta, GA 30328-6499
    BBB File Opened:
    4/17/2009
    Years in Business:
    15
    Business Started:
    8/29/2008
    Business Started Locally:
    8/29/2008
    Business Incorporated:
    1/1/2007
    Accredited Since:
    6/16/2017
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    9:00 AM - 5:00 PM
    Business Management
    • Mr. William Seippel, Founder/CEO
    • Mr. Will Seippel, Owner
    Contact Information

    Principal

    • Mr. Will Seippel, Owner
    Additional Contact Information

    Fax Numbers

    • (877) 588-3564
      Primary Fax
    • (404) 477-3251
      Other Fax

    Email Addresses

    Customer Complaints

    36 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/02/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I started a free 7 day trial to view prices on December 30, 2023. I was nervous about the sight to start which was apparently for good reason. My name is ***********************, I put ********* because I didnt want to give my name out. After signing up by immediately went to look at an items price and somehow was upgraded and charged $27.99 the next day. I was not at all aware I was going to be charged and I still wasnt even able to see any prices. I reached out to worthpoint the same day and still Ive had no response or contact whatsoever. I feel like I got scammed. I would like a full refund in my account canceled permanently.
    Read More

    Customer Reviews

    20 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gayle H

    1 star

    03/07/2024

    THIS IS A SCAM and you can't cancel the only way is to talk to the bank where they MAKE YOU LEAVE A CREDIT CARD # and the free trial IS A SCAM AND THE ***** THEY ARE TAKING OUT OF **** OF AMERICA IS $31.97 EVERY MONTH AND I'VE CALLED THE WORTHLESS NUMBER AND SINCE SEPTEMBER OF 2023 THEY HAVE BEEN RIPPING ME OFF FOR THE AMOUNT OF $31.97 A MONTH ALSO I'VE TRIED TO USE THEIR STUPID LOOK-UP? IT DOESN'T WQOWRK AND ALL YOU HAVE TO DOIF YOUR CURIOUS ABOUT AN ITEM IS TAKE A ****** PICTURE AND IT AUTOMATICALLY GIVES YOU WHAT YOU WANT TO KNOW AND HOW MUCH WORTHLESS WORTHPOINT GETS RICH OFF US DUMMIES

    WorthPoint Corporation Response

    03/15/2024

    Hello *****,Thank you for your feedback. Were sorry that you didn't have a better experience with us, and were happy to help. We found via our records that your subscription was created on 09/25/23, with the email address ******************* Each new subscription provides a free trial, which is 7 lookups, or 7 days, whichever comes first. Each subscriber receives a Thanks for Signing Up email as soon as they register. It provides the parameters of the free trial, your subscription, and welcomes our users to contact our team with any questions. The email was sent on 9/25/24 as well.After the 7 days were completed, the subscription was activated, and billing started on 10/2/23. We canceled the subscription per your email request on 2/6/24. We also fielded a reply email from the Thanks for Signing Up correspondence sent on 9/23/24. The reply came from you on 3/4/24. It was a request to refund your account, which we provided. There is not a phone number listed in your profile, so we cannot track any calls that you made. However, if you contact us to provide a number that you would have called us from, well be happy to research further. Our customer care team is always available to assist if you have any additional questions. Thanks again for your feedback, and please dont hesitate to contact us for anything else. WorthPoint Team ********************************** ************

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

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