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The Better Business Bureau® is urging people to use caution when doing business with Prime Pack Logistics and Prime Path, LLC. Prime Pack Logistics uses an address in Steubenville, OH, inside Fort Steuben Mall, but a representative for the mall told BBB there’s no such store at that location. Prime Path, LLC uses a Louisville, KY address, which is home to another business.
Over the past year, BBB Arkansas has received 20 reports of reshipping scams targeting job seekers across multiple states, including Michigan, Arizona, Illinois, Georgia, Pennsylvania, California, Alabama, Ohio, Missouri, Arkansas, Florida, and Tennessee. The scams are primarily linked to fraudulent organizations operating under the names Pulse Shipping and Onigawa Group. Scammers report an HQ address in Little Rock, AR. Upon BBB investigation, the addresses are often linked to vacant office spaces in the downtown area. The scammers also pose as HR representatives, contacting victims via email and offering high-paying remote roles like "delivery auditor" or "quality inspector" (e.g., $4,200/month plus bonuses). They use fake employment contracts, professional-looking dashboards, and videos to enhance legitimacy, along with links to suspicious websites that lack functional features. Victims are asked to provide sensitive personal information, such as photos of IDs, utility bills, and bank account details, under the guise of payroll setup. Common red flags include inconsistent email addresses, fake company addresses, non-functional websites, and the inability to contact representatives directly by phone.
Multiple job seekers reported to BBB Scam Tracker that something seemed “off” about the job they had just been hired to do. Reports mentioned they were told they would be paid over $4,000.00 a month following a 30-day waiting period with options for bonuses. The job role mentioned “package inspector” and involved quality inspecting packages that the business sent either to their home or to local businesses, then shipping them to other destinations. They’re also using their own money to pay for the shipping of the packages, which they believe will be reimbursed.
In a typical reshipping scheme, the thieves use stolen credit card numbers to purchase items and use the “employees” to help mail the parcels overseas. Candidates are asked to fill out a W2, which requires copies of their personal information, such as their Social Security card and ID.
One Scam Tracker report out of Texas states the “company” tried to use scare tactics to get him to continue shipping items once he confronted them about it being a scam: “I was hired and after the process they started sending me packages and had me inspect the items and take all previous shipping docs and labels off to request one from them to print out and place on products to forward to wherever their shipping label was to. I was promised a base pay of $4,000 and additional bonuses for deliveries per package. I looked them up on Google and couldn't find anything... they told me that they had a website and that they had been in business for 8 plus years, but I only found things from 2024 on the BBB website. They threatened to file a report of stolen products against me and under my name claiming I signed a contract which I did NOT.”
Another report: "Was contacted out of the blue by several different people about a remote position inspecting packages for a company called Prime Path LLC. Was told it paid $4,000/ mo plus bonuses for inspecting and shipping packages. They asked for my photo ID front-and-back, signed document, and selfie with ID. They have also asked for my preferred payment method and I would receive my first paycheck 30 days after shipping my first package. I am still awaiting my first package. They mentioned they had been in business for over a decade but their LLC certification shows that this business had just filed 2 months ago in October of this year....Also, all of the representatives' contact emails are misspelled (i.e. [email protected]), their physical business address shows a company named American Pain Institute, and their main number is just a recording with a loop of various options."
BBB offers the following tips for those looking for work-at-home positions:
- Research any business and its owners carefully before accepting employment. Check the company’s BBB Business Profile at BBB.org.
- Ask to speak to other employees who have done similar work for the company and contact them.
- Request a detailed description of exactly what the job entails. If the business model doesn’t make sense, it is probably best to avoid it.
- Ask for the location of the corporate headquarters and check it out to make sure it is legitimate.
- Be careful when providing sensitive information, as it could be a scheme to steal an identity.
- If you believe you are the victim of a scam, contact your local BBB, your state attorney general’s office, the U.S. Postal Inspectors Service (877-876-2455) or the Federal Trade Commission (877-382-4357).
- Report any scams to BBB Scam Tracker.
For more information
BBB Canton Region & Greater West Virginia, BBB Greater Kentucky & South Central Indiana, and BBB Arkansas contributed to this article.