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BBB Tip: How to choose safe browser extensions

By Better Business Bureau. December 23, 2024.
working on computer

Browser extensions enhance your web browsing experience by offering features like cashback rewards, security or productivity tools. Cashback extensions save users money by partnering with retailers to earn commissions on purchases, sharing a portion as rebates or rewards. Some use a point-based system where users earn points by uploading receipts, purchasing specific items, or scanning products, which can be redeemed for rewards. Many extensions streamline savings by automatically applying discounts or tracking cashback opportunities during online shopping. However, some extensions may risk your privacy or data security.

Here's how to use browser extensions safely:

  • Research thoroughly: Investigate the company or developer behind any extension you're considering. Check reviews and ratings on BBB.org and other trusted platforms, noting any concerning feedback or complaints.
  • Confirm developer credibility: Look for legitimate, trustworthy developers. A simple search of their name will reveal their track record. Extensions from established companies tend to be more reliable.
  • Examine permissions: Extensions typically need access to your data. Review these permission requests with care. Be wary of extensions asking for access unrelated to their core functions—this may signal potential data misuse.
  • Use official sources: Download extensions only from official stores like the Chrome Web Store or Firefox Add-ons site. These platforms screen extensions for security, helping protect you from malware.
  • Keep extensions updated: Regular updates patch security holes and fix bugs. Make sure you're running the latest version of each extension.
  • Read privacy policies: Check how the extension handles your data. Be skeptical of extensions that collect unnecessary personal information or share data with third parties.
  • Install selectively: Too many extensions can slow your browser and create security gaps. Keep only the extensions you regularly use.
  • Watch for copycats: Fraudulent extensions often masquerade as popular ones. Double-check the name, developer, and reviews before installing—especially when you see multiple similar options.
  • Consider the revenue model: "Free" extensions typically earn money through ads, data collection, or partnerships. Make sure you're comfortable with their business approach.

For more information

See BBB's cybersecurity HQ for more tips on staying safe online.

Visit BBB.org to check business profiles, file a complaint, or write a review. Use BBB Scam Tracker to research and report scams.

Read more about BBB Accreditation Standards and BBB Standards for Trust. Learn how to become a BBB Accredited Business.

BBB Midwest Plains submitted this article.