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BBB St. Louis: Khesha Duncan to lead BBB Columbia

(BBB St. Louis)

Khesha Duncan is the new Regional Director of Better Business Bureau in Columbia and is responsible for outreach efforts in mid-Missouri. 

A longtime Columbia resident, Duncan brings expertise in leadership, program coordination and community engagement to her role. She earned her Bachelor of Arts in Communications and Human Relations from Western Illinois University and her Master of Public Administration from Baruch College, City University of New York. 

Prior to her role with BBB, Duncan served as an Assistant Director in the University of Missouri-Columbia's Division of Inclusion, Diversity & Equity. Before that, she was the Assistant Director of the campus’ Testing Services office. Her office accommodated about 6,000 test candidates each year, generating $200,000 in revenue at its height. 

Duncan is eager to help educate the public on marketplace trust via media appearances and presentations to business and consumer groups, BBB Accredited Businesses and area schools. 

“BBB is doing great work to help make the region a better place to do business, and I’m excited to be part of that,” Duncan says. “I look forward to working with local consumers and businesses.” 

About BBB Columbia 

  • Contact BBB Columbia by email at [email protected]. 
  • Counties served by BBB Columbia include Audrain, Boone, Callaway, Camden, Cole, Cooper, Laclede, Maries, Miller, Moniteau, Morgan, Osage and Randolph. 
  • BBB Columbia is one of four regional branches in the BBB St. Louis service area. Other regional branches are located in Springfield, Mo., Cape Girardeau, Mo., and Quincy, Ill. 
  • You can read a BBB Business Profile, find a BBB Accredited Business, register a complaint or post a consumer review by going to BBB.org or by calling 888-996-3887.