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BBB Events

The 5-Star Formula to Automate Reviews and Build Trust Online

Evaluating 5-Star customer satisfaction, Online survey for quality service experience online application, Satisfaction with service evaluation, 5-Star rating and quality service feedback online.

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Date and time: 1:00 p.m. - 2:30 p.m. | Thursday, August 28
Location: Virtual Webinar

Register here.

 

Getting great reviews shouldn’t be left to chance—and managing your reputation doesn’t have to take up all your time. For small business owners, consistently asking for feedback and growing online trust often falls through the cracks.​

In this practical workshop, Alex Storey, founder of Skill Mammoth Digital, will show you how to automate your review and reputation process from start to finish. Whether you’re just starting out or already have a few systems in place, you’ll learn how to collect more reviews, respond faster, and build trust at scale—all without extra effort.​

This session is beginner-friendly but packed with value for intermediate business owners, too.

You’ll walk away with a simple, repeatable system to:

  • Ask for reviews at the right time
  • Route happy customers to public platforms
  • Handle negative feedback gracefully
  • Keep your reputation growing on autopilot

If you want to build trust, boost visibility, and turn satisfied clients into raving fans, this is the session for you.

 

Presented by: Alex Storey

Alex Storey is the founder of Skill Mammoth Digital, a Minnesota-based firm that helps small businesses save time and scale smarter through workflow automation, AI tools, and system design.