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Find a Location

Arvest Bank has 1 locations, listed below.

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    Business ProfileforArvest Bank

    Bank
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.51/5stars

    Average of 37 Customer Reviews

    Customer Complaints

    36 complaints closed in last 3 years

    11 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/2000

    Years in Business: 62

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Business Details

    Location of This Business
    PO Box 799, Lowell, AR 72745-0799
    BBB File Opened:
    9/1/2000
    Years in Business:
    62
    Business Started:
    6/30/1961
    Business Started Locally:
    6/30/1961
    Business Incorporated:
    10/17/1988
    Accredited Since:
    9/1/2000
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Related Businesses
    Business Management
    • Mr. Johnathan Stevens, Business Relations Manager
    Contact Information

    Customer Contact

    • Mr. Johnathan Stevens, Business Relations Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: How to choose a new bank or credit union

    Customer Complaints

    36 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/26/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I withdrew $400 from my bank account on July 10. Arvest duplicated the transaction and took out $800. They have opened a dispute but are not giving me information updating me on the process. It has been over a week. They are now charging me several insufficient fund fees because I am overdrawn because they stole $400. This is how people can get evicted. They need to return my money they stole and all of my overdraft charges they charged me immediately. I do not have any written communication, but they have a copy of all phone conversations we have had, which have been extensive.
    Read More

    Customer Reviews

    37 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mike S

    5 stars

    04/02/2024

    Posted April 1st 2024 I had a problem and I worked with Jessica T******* from Arvest mortgage care team. She was outstanding and listened to my concerns. She is trust worthy, honorable and personable. When Jessica says she is going to do something she sticks to her word. She had my problem taken care of in a reasonable amount of time. When she tells you she is going to call you she keeps her word.This is my second mortgage I had with Arvest. I would highly recommend Arvest if you are looking for a mortgage for your home. I have worked with Missy, Sarah and Renee at one of there branches in Russellville Arkansas also. All three of them did an outstanding job for me with my first mortgage and also my second mortgage for my Arkansas home. All four are the best of the best with Arvest Bank. God Bless Mike S****.

    Local BBB

    BBB Serving Arkansas

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