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Find a Location

M & M Heating and Air, Inc. has 1 locations, listed below.

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    Business ProfileforM & M Heating and Air, Inc.

    Air Conditioning Contractors
    BBB accredited business

    Additional business information

    Additional Info:
    This company was formerly known as Air Magic.
    See all additional business information

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 12/1/2020

    Years in Business: 33

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1010 S Redmond Rd, Jacksonville, AR 72076-5121
    BBB File Opened:
    9/15/1999
    Years in Business:
    33
    Business Started:
    1/1/1991
    Business Started Locally:
    1/1/1991
    Business Incorporated:
    3/5/2003
    Accredited Since:
    12/1/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    7
    Hours of Operation

    Primary

    M:
    8:00 AM - 4:00 PM
    T:
    8:00 AM - 4:00 PM
    W:
    8:00 AM - 4:00 PM
    Th:
    8:00 AM - 4:00 PM
    F:
    8:00 AM - 4:00 PM
    Sa:
    By Appt. Only
    Su:
    By Appt. Only
    Business Management
    • Mr. James Miles, President/Owner
    Contact Information

    Principal

    • Mr. James Miles, President/Owner

    Customer Contact

    • Mr. James Miles, President/Owner
    Additional Contact Information

    Fax Numbers

    • (501) 985-5646
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kevin P

    1 star

    05/23/2023

    I have been using M&M Heating and Air since 2013 when they installed my HVAC system in the house I was building. I've had problems with the York units ever since they were installed. I've literally had them out to my house every year since 2013 working on them. I always thought their prices were high but recently I found out they were unreasonably (rip off) high. My a/c stopped working in early May 2023 and they came out and found that the furnace fan had gone out. They gave me a quote of $4500 to repair it. They told me for $200 more they could just install a completely new furnace. I was about to tell them to replace the furnace and then I decided I should slow down, look for the part on the internet, and get a second estimate. A quick internet search led to me find the part, which was way cheaper than what they told me. I got a second quote from a very well known, reputable HVAC company in the Little Rock area and their quote was $2,500....$2,000 (almost 60%) cheaper than M&M. After this, I started thinking back to one of the outside units that they recently replaced. I decided to look up the cost of the unit they installed because, looking back, what they charged me seemed really high. I found the unit on the internet, retail for about $1,500 and read it is not a very good brand. On their quote they didn't list the brand or model they were going to install. They charged me around $4,200 to replace it and it took them less than an hour for the install. I wanted to support this family-owned, small business because I figured they had to be fair and honest to stay in business. That was a big mistake! This is partially my fault for just trusting them and never getting a second (or third) quote. I caution you to avoid this company at all costs or you will be getting lousy equipment at an astronomical price!!! I know that companies have to make a profit, but it should be done in an ethical manner.

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