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Find a Location

Rush Eye Associates has 1 locations, listed below.

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    Business ProfileforRush Eye Associates

    Ophthalmology

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7308 Fleming Ave STE A, Amarillo, TX 79106-1810
    BBB File Opened:
    6/10/2004
    Years in Business:
    44
    Business Started:
    10/1/1980
    Business Started Locally:
    10/1/1980
    Type of Entity:
    Corporation
    Alternate Business Name
    • J. Avery Rush MD
    • Panhandle Eye Group
    Business Management
    • Rachel Barnett, Office Manager
    Contact Information

    Principal

    • J. Avery Rush MD, PA, Owner/Manager

    Customer Contact

    • J. Avery Rush MD, PA, Owner/Manager
    • Sloan Rush
    • Rachel Barnett, Office Manager
    Additional Contact Information

    Fax Numbers

    • (806) 355-0834
      Primary Fax

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mrs. Jay G

    1 star

    09/04/2024

    I can believe it. Never have my husband and myself ever been treated like we have there . They drop the ball and act like it's something I have done. They were to make a pre- authorization prior to surgery.But on the day of surgery it was cancelled because they had not done so. But still claim they had . Took my money and still haven't resolve this situation My insurance is they'll pay they still want pre-authorization. Once that's accomplished they would be happy to take care of the insurance claim. I just want to know why it's so hard to get them to do their job ??? if I'd done that I wouldn't have. Russ and associates can do better.

    Rush Eye Associates Response

    09/10/2024

    We have spoken with this patient and his wife in great detail regarding this matter. Due to a mistake make by his insurance, it is no longer in network with our surgery center. They are working to get it reinstated. Mr. G.'s surgery was cancelled for his own benefit to prevent him from paying more than necessary. We would never cancel or reschedule surgery unless absolutely necessary. Unfortunately, whoever they spoke to with his insurance was unaware of the recent mistake made by the insurance and gave them wrong information. It is my understanding after speaking to the patient and his wife after this review was submitted, they now understood the issue, and this was taken care of.

    Local BBB

    BBB of Amarillo

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