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Find a Location

Discount Fence Company has 1 locations, listed below.

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    Business ProfileforDiscount Fence Company

    Fence Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/14/2002

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3920 Canyon Dr, Amarillo, TX 79109-4933
    BBB File Opened:
    7/11/1996
    Years in Business:
    31
    Business Started:
    8/1/1992
    Business Started Locally:
    8/1/1992
    Date of New Ownership:
    6/1/2019
    Accredited Since:
    5/14/2002
    Type of Entity:
    Sole Proprietorship
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Business Management
    • Jodi Lueb, Owner
    • Jason Lueb, Owner
    Contact Information

    Principal

    • Jason Lueb, Owner

    Customer Contact

    • Jodi Lueb, Owner
    • Jason Lueb, Owner
    Additional Contact Information

    Fax Numbers

    • (806) 355-5532
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/29/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We had this company redo the fence in our front yard. The fence looked fine. However, while installing the fence, they damaged the sprinkler system. They asked me where the water meter was to turn it off, and said they would go get supplies to fix it. After they left, we realized it was still leaking. We had a sprinkler repairman come out, who told us that they had apparently just poured concrete all over the area in order to fix it. The sprinkler company had to bring out a machine to tear out the concrete in order to fix it which raised our bill from 500 to 1100 dollars. He said it would have taken 10 to 15 bags of concrete to do what they did. He gave us his phone number so the fencing company could call him and get the details on what they had done wrong. When I called and spoke to the owner of the fencing company she continuously cut me off, claiming that they were not responsible because of a clause in the contract. However, the clause refers to damage incurred during installation. The damage I was referring to occurred from them trying to fix the damage, which they shouldn't have done if they didn't know how. She also claimed that the concrete must have been splatter from installing the fence. It was clearly not, but she wouldn't let me explain that at all. She told me the sprinkler company could call her, but that she wasn't wasting time talking to someone who doesn't understand fencing. She eventually hung up on me when I mentioned taking her to court. We would like them to replace the post that had to be removed to fix the sprinkler system, and to reimburse us for the damages they caused.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cheryl W.

    5 stars

    03/28/2024

    Discount Fence did a fabulous job. It looks beautiful and built strong!! I would highly recommend them!

    Local BBB

    BBB of Amarillo

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