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          BioSmart Technologies, LLC has 1 locations, listed below.

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            Business ProfileBioSmart Technologies, LLC

            Freight Forwarding
            BBB accredited business

            Contact Information

            18324 Cook Rd SE Unit 1

            Yelm, WA 98597-9673

            Visit Website
            (866) 446-0500

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            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/3/2015

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            BioSmart Technologies, LLC offers wholesale distributing, internet sales, and heaters.

            Products & Services

            Freight Forwarding

            Business Details

            Location of This Business
            18324 Cook Rd SE Unit 1, Yelm, WA 98597-9673
            BBB File Opened:
            9/28/2010
            Years in Business:
            12
            Business Started:
            4/16/2012
            Business Started Locally:
            4/16/2012
            Business Incorporated:
            4/16/2012
            Accredited Since:
            12/3/2015
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            3
            Business Management
            • Mr. Bruce Renee Searle, Member
            • Chan Family Holdings Inc, Principal
            • Mrs. Irene Chan, Office Manager
            • Mr. Michael Guimfoyle, Director of Sales and Marketing
            Contact Information

            Principal

            • Mr. Bruce Renee Searle, Member
            • Chan Family Holdings Inc, Principal

            Customer Contact

            • Mr. Bruce Renee Searle, Member
            • Mrs. Irene Chan, Office Manager
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/22/2023

            Complaint Type:
            Product Issues
            Status:
            Resolved
            We ordered a blower motor online on or about February 26, 2023. The site said it would fit all Comfort Zone heaters. The one they sent was a 3 wire and we need a 2 wire unit. When I went back to the site it said the best way to get in touch with them was to send a message on their site so that's what I did. After a couple weeks waiting I got their phone number and tried calling. Nobody answers the phone, it doesn't even announce that you have the company on the line. I tried several times. After ringing alot on the 3rd call it transferred me to an extension so I left a message with my info and explanation of what was going on. No call yet. They just ignore us.If they can't send correct motor we'd like our credit card credited.
            Read More

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tammy R

            12/31/2022

            Purchased a small In Wall Heater that did not fit our application. Everything was left in its original packaging and we contacted BioSmart immediately within two days of ** getting the order. We contacted them by email and phone multiple times over the next two - three weeks trying to get in contact to get a RMA # to return the heater which their website says you have to have to return an order.We followed all directions including using their return email address and leaving voice messages at multiple numbers listed on their website. We are now past the 30 day return window and are continuing to call their numbers with no return emails or phone calls from them. Do not buy from this company, they do not answer their emails or phones, its like they ghost any customers once they get their monies. Leaving their warrantee useless also.
            Read 2 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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