Business ProfileforPioneer Automotive, LLC

12/4/2023 $1343.72 I did not understand why the vehicle needed an oil change when I dropped29.95 the vehicle off, the oil level was at 80%. When I pick the vehicle up the oil level was at 80%. I was charged $29.95 for complete lube, oil and filter service, I was charged $54.90 for 5 qts of oil, and $10.95 for oil filter. I believe that nothing was done because this is the same amount of oil that I get for a regular oil change and the oil level is at 100%. I was charged $65.00 for the battery, starting, and charging system test but there was no printout with the diagnosis of the engine. I was charged for the gasket set twice, $105.07 and $93.56. I know for a fact that everything you need in the gasket cover set because I purchased one this year. I believe some of the repairs quoted on the invoice were not done and it looks like the invoice just was a list of things with off the wall prices. I spoke with the mechanic, and he was going to send me pictures. I did not recieve the pictures, so I went up there a day later and the office personnel sent pictures, but it was not my vehicle. Yes, I also mentioned that the oil was not change and the mechanic said he reset the oil gage to 80%. Very important when I returned to the business for answers, the mechanic was not at the business. I have use this business in the past and had great service. I would like the owner to get involved and I am requesting a refund for services not rendered and other things.