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Find a Location

Ashley Furniture Homestore - Anchorage AK has 1 locations, listed below.

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    Business ProfileforAshley Furniture Homestore - Anchorage AK

    Furniture Stores
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/30/2009

    Years in Business: 44

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Ashley Furniture Homestore - Anchorage AK offers retail furniture sales.

    Products & Services

    Furniture Store

    Business Details

    Location of This Business
    3146 Seward Hwy, Anchorage, AK 99503-4127
    BBB File Opened:
    8/18/2008
    Years in Business:
    44
    Business Started:
    4/1/1980
    Accredited Since:
    6/30/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • Furniture Enterprises of Alaska Inc
    Hours of Operation

    Primary

    M:
    10:00 AM - 8:00 PM
    T:
    10:00 AM - 8:00 PM
    W:
    10:00 AM - 8:00 PM
    Th:
    10:00 AM - 8:00 PM
    F:
    10:00 AM - 8:00 PM
    Sa:
    10:00 AM - 6:00 PM
    Su:
    12:00 PM - 6:00 PM
    Business Management
    • Mr. Dave Cavitt, President
    • Ms. Rachel Cavitt, Secretary
    Contact Information

    Principal

    • Mr. Dave Cavitt, President

    Customer Contact

    • Mr. Dave Cavitt, President
    Additional Contact Information

    Fax Numbers

    • (907) 929-8689
      Primary Fax

    Website Addresses

    Customer Complaints

    2 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kimberly H

    1 star

    08/04/2024

    Ashley Furniture Homestore is umbrellaed under parent company Furniture Enterprises of Alaska. *********************, owner and operator has a monopoly on furnishings and mattress stores in Alaska. Perhaps that is why he believes he can get away with Bait and Switch tactics. Recently I discovered his company did not initially open a service agreement with ******************* for a five year extended Premium Protection Plan warranty his sales person solicited and billed my Synchrony account several hundred dollars for. After formal complaints, including notifying Alaska ************************* Consumer Protection Unit of the issue, ****** sneakily opened a .policy. He got caught when ******************* sent new policy paperwork with dates reflecting delays.When I learned the business owner selling extended warranty receives nearly 60% of plan charges, I demanded cancelation. Which can be done at any time, for any reason per Ashley Furniture Industries corporate mandates and Alaska state law. ********************* ignored certified letter to reimburse. After multiple exhausting weeks of notices, he finally responded arrogantly his store is an independent seller of Ashley products. He claims he can do whatever he wants because he is not bound to Ashley Industries customer policy/care/rights. Now we are forced to pursue small claims action for return.Read the fine print on contracts ****** has created at point of purchase. Do not take any thing said or promised by his sales staff as fact. Especially anything to do with after sale customer service.If you have experienced lack of warranty services or refusal to refund extended warranties on demand, file a consumer complaint with *************************. Hold Furniture Enterprises of Alaska accountable to their business license responsibilities to follow laws.

    Local BBB

    BBB Great West + Pacific

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