Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Richards Premium Garage Door has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRichards Premium Garage Door

    Garage Builders

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Akron, OH 44314-2422
    BBB File Opened:
    9/27/2004
    Business Management
    • Mr. Richard Wolfe, Owner
    Contact Information

    Principal

    • Mr. Richard Wolfe, Owner

    Customer Contact

    • Mr. Richard Wolfe, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/15/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    BBB unable to locate business
    I contacted ******* ***** of Premium Garage Door Serv & Home Imp to put a French drain in at my dad's house and to finish a front door. Found his name in our local paper. He came out Friday, October 21, 2022, to give me a price. The total amount for both jobs was $1,300. He said he would come back out Monday to do the job. He wanted half for deposit and to purchase materials. I gave him $650 cash. He signed he received the money. He came out Monday, October 24 to drop off materials and tools. Said he would be out next day, Tuesday, to do the job. Tuesday comes and goes. Wednesday comes and goes. No show, no call. I contacted him on Thursday and asked him when he was coming out to do the work. He told me on Friday that he would be there tomorrow, Saturday at 10:00am. Then he texted me and said Sunday. Sunday morning came and again, no show, no call. I texted him to tell him we would be going with another contractor and he said he got behind on another job and would definitely be there tomorrow, Monday. Monday comes and he texts and says that it is raining he will be there for sure after it stops. It stopped, no show. Tuesday comes, no show, no call. I texted him Tuesday, November 1 and told him to return our money, we will be going with someone else. Told me no, he will be out for sure tomorrow to dig. He told me I was in breach of the contract and he would be keeping the money. There is no contract!! If anyone was in breach, it is him! He said he would return $550 of the $650. Since then, he has kept promising that he would come drop the money off and he hasn't. I even offered to bring his supplies and materials to him. Nothing!! The supplies and materials do not even come close to $650. I have called the police, not much they can do. They did call him, but that is about all they can do. DO NOT HAVE THIS GUY DO WORK FOR YOU!!! He is a scammer and takes advantage of people!! We cannot get the work done until we get our money back.

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Akron

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.