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Find a Location

Direction Home Akron Canton Area Agency on Aging has 1 locations, listed below.

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    Business ProfileforDirection Home Akron Canton Area Agency on Aging

    Senior Services
    BBB accredited business

    Additional business information

    Additional Info:
    Mission

    Direction Home Akron Canton Area Agency on Aging provides older adults, people with disabilities and their caregivers long term care choices and consumer protection so they can achieve the highest quality of life.
    Vision

    Direction Home Akron Canton Area Agency on Aging will be the central access point and the preferred long term care management organization for all people with disabilities.
    Our Initiatives

    As advocates for older Ohioans, we are compelled to weigh in. We have devised two overarching strategies; our advocacy initiative and our business development initiative. These are the foundations of our strategic vision. The majority of Direction Home Akron Canton Area Agency on Aging comes directly from government grants and contributions.

    Public donations are made to the The Greater Akron Canton Area Agency on Aging Foundation.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/20/2015

    Years in Business: 43

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Direction Home Akron Canton Area Agency on Aging provides choices for people to live independently in the place they want to call home.

    Business Details

    Location of This Business
    1949 Town Park Blvd, Uniontown, OH 44685
    BBB File Opened:
    10/22/2013
    Years in Business:
    43
    Business Started:
    9/10/1980
    Business Started Locally:
    9/10/1980
    Accredited Since:
    3/20/2015
    Type of Entity:
    Non-profit Organization
    Alternate Business Name
    • Direction Home Akron Canton Area Agency on Aging and Disabilities
    Business Management
    • Mr. Matthew Reed, Senior Vice President, Communications and Admin
    • Mr. Gary Cook, President & CEO
    • Ms. Becky Newman, CFO
    Contact Information

    Principal

    • Mr. Gary Cook, President & CEO

    Customer Contact

    • Mr. Matthew Reed, Senior Vice President, Communications and Admin
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/07/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I would like to file a complaint against this company due to the fact they have continuously denied my human basic needs. I am a senior. I have been bullied and abused, verbally intimidated by Care managers, and refused different care managers when I asked for one. Also, my doctor has written for many things due to my health concerns, and they have also denied me, not even returning phone calls and or home visits to make sure that I had my needs met. They have left me with no way to bathe after me signing paperwork and my insurance company approving it they still have yet to put in a way for me to take a proper bath which leaves me with tremendous burns and sores all over my body , this is horrendous. What they have done to me and I wish for this company to please be investigated. They sent their workers that were supposed to install a shower. They tore up my bathtub now I have no bathtub that is safe for me to use it cut the back of my leg. I have called and tried to get them to fix it no one calls back.
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Akron

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