Business ProfileforSummit Dentistry, Inc.

We needed to make an appointment for some dental work we were unsure if summit dentistry would accept our insurance since we had never been there so we called them they said yes of course they accept Aetna so we scheduled an appointment for My wife set for February 18th 2023 so she goes in goes through the normal first visit procedure X-rays treatment plan etc pays the copay and leaves then summit dentistry sends us a text message saying everything is all good The insurance has approved the procedure and we would just have to pay our co-pays Great so she goes back for her next appointment has the procedure started pays $500 of the copay and the deductible of a procedure that we were told was going to cost $972 and that after the 500 we had already paid we would still owe $95 which was fine Then about a week later we start receiving mail from our insurance Aetna saying that we had a $1,700 bill because that dentist was out of network which we specifically asked and also received a text message saying it was specifically approved I called them they completely admitted that this was all their mistake and that they were going to adjust the insurance and correct it and we would still owe the $95 and that would be it but they would like us to come back and to finish the procedure for free which we decided not to do because they had already tried to cheat and scam us so we had lost trust so not only did they try to bait and switch us on the insurance they also tried to charge the insurance and me as well double with the original estimate is and remember as of the first visit we only owed $95 already paid $500 which the total payment should have been $595 now I am getting a bill for $687 more dollars and they are not showing the 500 we already paid so just for clarity we were told the whole procedure was 987 $595 was going to be out of pocket we paid $500 got lied to about insurance and then still end up with a 687 bill and I do have all the receipts