Share
Business ProfileforU S Wings, Inc.
At-a-glance
Customer Complaints
14 complaints closed in last 3 years
4 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Manufacturer and Sales of Leather Jackets
Supplier the Military (All Branches), the Movies, and the General Public
We offer both a Retail Store in Hudson, Ohio and online shopping
Business Details
- Location of This Business
- 561 E Hines Hill Rd, Hudson, OH 44236
- BBB File Opened:
- 9/27/2004
- Years in Business:
- 29
- Business Started:
- 2/3/1995
- Business Incorporated:
- 2/3/1995
- Accredited Since:
- 4/1/1998
- Type of Entity:
- Corporation
- Business Management
- Mr. David Hack, CEO
- Ms. Lani M. Hack, President
- Contact Information
Principal
- Mr. David Hack, CEO
Customer Contact
- Mr. David Hack, CEO
- Additional Contact Information
Fax Numbers
- (330) 653-3750Primary Fax
Phone Numbers
- (800) 650-0659Other Phone
- (330) 653-3743Other Phone
Email Addresses
- Primary
- (330) 653-3750
Customer Complaints
14 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/09/2023
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Customer Reviews
7 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
GARY R
07/10/2023
U S Wings, Inc. Response
07/11/2023
This jacket is listed as a full size cut, which is a size larger. We always ask a customer their height and weight to assist in sizing if asked. We do offer the replacement shipping at no additional charge, however if the shipping to us cost $75.00, then it was shipped expediated, as ground shipping does not cost that much. As that is a new jacket, the collar may not be conditioned yet and fold over as well as the customer wants, (it will over a short period of time), I do not believe the customer reached back out to us after he received the large, so we were not aware that he was not happy with the jacket. As a Licensed jacket from Lucas Films, it has certain specifications we meet and we rarely see a jacket come back. If the customer would like to return it, that would be fine just as it is posted in our return policy, we have no problem refunding the customer if he is not happy with his purchase.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.