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Find a Location

Great Lakes Hyundai, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforGreat Lakes Hyundai, Inc.

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/21/2006

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    New and Preowned Vehicles, Service & Parts

    Business Details

    Location of This Business
    9630 State Route 14, Streetsboro, OH 44241
    BBB File Opened:
    2/17/2006
    Years in Business:
    18
    Business Started:
    10/17/2005
    Business Started Locally:
    10/17/2005
    Business Incorporated:
    5/24/2004
    Accredited Since:
    7/21/2006
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Related Businesses
    Business Management
    • Mr. Joey Huang, President
    • Mr. John Rocco, Vice President
    • Mr. Bill Cooke, General Manager
    • Mr. Zac Zagar, General Sales Manager
    Contact Information

    Principal

    • Mr. Joey Huang, President

    Customer Contact

    • Mr. Bill Cooke, General Manager
    Additional Contact Information

    Fax Numbers

    • (330) 422-1509
      Other Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ashley T

    1 star

    06/22/2024

    Do not buy a car here or at any hyandai they will sell you junk. (Even the new cars). When the car breaks down and you pay 2500$ to fix it and then a year later have the same exact problem. Car has an oil combustion problem that is common with hyandai apparently and their c*** theta 2 engine that they keep putting in their cars knowing its going to be junk. Even being told by other shops where I get oil changes that the engine should be recalled but its not. DO NOT DRIVE YOUR CHILDREN IN THESE CARS.You will think everything is fine going down the road then all of a sudden your car just stops accelerating and the check engine light comes on and your stuck in the road. Take my advice and look it up on Reddit and see all the people that they have screwed over and stay away from hyandai. Hyandai corporate wont help you either they just want to sell their s*** cars and leave you with junk before its even paid off.

    Great Lakes Hyundai, Inc. Response

    06/24/2024

    Hello

    We have limited access to our customer records at this time due to CDK cyberattack. In searching our database that we do have access for, I can not locate any customer information or vehicle identification number that shows that we have ever serviced this vehicle. I have no service history, no record of sale, no paid invoices etc. We would be glad to work with this customer to resolve an issue if possible but we can not confirm that we have had any interaction. 

     

     

    Sincerely

    *******************;

    General Manager

    Local BBB

    BBB of Akron

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