Business ProfileforFocus Nail & Spa
At-a-glance
Related Categories
Business Details
- Location of This Business
- 4200 College Ave, Snyder, TX 79549
- BBB File Opened:
- 7/13/2015
- Years in Business:
- 14
- Business Started:
- 1/1/2010
- Number of Employees:
- 2
- Business Management
- Ms. Kathi Thai, Owner
- Contact Information
Principal
- Ms. Kathi Thai, Owner
Customer Contact
- Ms. Kathi Thai, Owner
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/03/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
The guy in the pic had begun yelling at me because I stated his business
should have let me know they weren’t accepting credit cards during this
time. He did not state that before we had services for nail treatment.
He then tried to belittle me and say that I was being rude when in fact
his staff was rude by trying to rush me and my sister out of their
chairs. When it came time to pay he then informed us he doesn’t take a
card, he needs cash or Venmo. I told him I don’t have cash but I can get
it. Then he said to leave my sister there (as ransom) until I get cash
and I told him i wouldn’t do so. And then he went off and said I was
rude. I have a video of the aftermath
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