Customer ReviewsforArrow Ford

RUN DON'T walk DO NOT PURCHASE FROM ARROW FORD! THEY BLOCKED MY PERSONAL ACCOUNT on Facebook, BECAUSE THEY DON'T WANT YOU TO SEE THE TRUTH AS TO WHAT TYPE OF DEALERSHIP THEY RUN!! RED ALERT-should be able to give them a negative star review! Arrow Ford now refuses to Honor the Arrow for Life, was told by Ron Hall, he said he was told by his boss Shana Kevil, GM that they will NOT honor Arrow for Life that it is at "their discretion" nor with they honor the work that was caused by a fire in their service shop nor the body damage that was caused while my vehicle was in their possession, because they did their due diligence! Because I am a woman and they knew my husband was out of town working I was lied to and deceived by both Ron Hall and Gilbert Aguirre because they both assured me, they would honor their work on 6/18/24 to drive my vehicle home and left my husband look over it when he got back in town had I known they were not MEN OF THEIR WORD my vehicle would have never left the lot! This is the true meaning of SHYSTERS, and this seems to be a common practice at Arrow Ford! Looks like I am not the only one who has had this type of issue! CHECK OUT POSTS ALL OVER FB under Mendy Brown! Had possession of my vehicle 12/15/23-6/18/24 caught it on fire and caused body damage! Neither Ron Hall nor Gilbert Aguirre will return calls or texts!

I would like to change my review I had posted a while back. I jumped the gun I guess, after I reached the correct people, the GM Shanna, basically jumped through hoops to get my situation resolved and made sure I was taken care of. Shame on me for not being more patient. Kudos to the management of Arrow Ford. I will buy my next vehicle from that location.