Business ProfileforQuality Water Systems

For approximately 20 years my parent got a monthly water delivery from Quality Water. My father passed away 10 years ago and my mother continued to get water delivery. She is 80 years old and sometimes gets confused. ***********************, left unfriendly messages on my cell phone about my mother's past due balance, so I paid the balance. After they get the money, I get an email that they are not longer offering water delivery service and we would hear from the new company, Clearly the Best Water, to schedule new service. A monthly later, still haven't heard from the new company. We found service elsewhere. My husband goes to Quality Water to return the 5 gallon jugs and get the deposit back and they tell him they won't take them back, to go to to new company and they will take them or maybe they would pick them up at our house. 50 miles away from my mother's house. For years my parents paid them and they were loyal customers and now they cannot even give this 80 year old woman her deposit back on six 5 gallon water jugs. Seems like a horrible way to do business. No warning, no notice. Nothing.