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BBB Accredited Business since

SERVPRO of Fort Collins

Phone: (970) 493-6335 Fax: (970) 221-4896 View Additional Phone Numbers 308 N Link Lane, Fort Collins, CO 80524 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that SERVPRO of Fort Collins meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for SERVPRO of Fort Collins include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on SERVPRO of Fort Collins
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: July 07, 2011 Business started: 09/01/1993 Business started locally: 09/01/1993 Business incorporated 10/06/2010 in CO
Type of Entity


Business Management
Mr. Daniel Jeffries, President Mr. Elliot Jeffries, Office Manager
Contact Information
Principal: Mr. Daniel Jeffries, President
Customer Contact: Mr. Elliot Jeffries, Office Manager
Business Category

Carpet Cleaners Air Duct Cleaning Fire & Water Damage Restoration Fire Damage Restoration Companies Water Damage Restoration Water Mitigation Thermal Remediation Smoke Odor Removers Mold Mildew Removing Companies Mold Consulting & Testing Crime Scene/Trauma Clean Up Upholstery Rug Cleaners Upholstery & Carpet Cleaning Flood assistance Insurance Claim Processors

Service Area
Northern Colorado & Wyoming
Alternate Business Names
D & A Enterprises Inc
Business Management

This company was purchased by Daniel Jeffries on 9-17-11.

Industry Tips
Insurance Can Be Part of Overall Financial Plan

Customer Review Rating plus BBB Rating Summary

SERVPRO of Fort Collins has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.