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Find a Location

Classic Motorcars, Inc. has 1 locations, listed below.

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    Business ProfileforClassic Motorcars, Inc.

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers pre owned automobile sales.

    Business Details

    Location of This Business
    7010 W Lincoln Ave, West Allis, WI 53219-1957
    BBB File Opened:
    4/29/2003
    Years in Business:
    25
    Business Started:
    1/1/1999
    Business Started Locally:
    1/1/1999
    Business Incorporated:
    1/20/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Billy Alfahel, Owner
    • Ms. Sheri Alfahel, Office Manager
    • Mr. Ruben Cotton, Dealer Representative
    Contact Information

    Principal

    • Mr. Ruben Cotton, Dealer Representative

    Customer Contact

    • Mr. Ruben Cotton, Dealer Representative
    Additional Contact Information

    Fax Numbers

    • (414) 545-9712
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/30/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Aug. 5th gave them $800 as down payment. Tried calling them on Aug.7th but they where closed. called them on Aug 8th in the morning I did test at advanced auto to see why check engine light was on and said transmission problem. Told the dealership they said dnt worry it on recall and u have warranty. They then told me I had to take it to a **** dealership to get it verified that was the problem. which I did 2 days later **** called me and said it was transmission mutual and it could take up to 6months to get the part that it's on back order. Then I called classic motor and they where to busy to call me back so I went to them and told them what **** said. They said I took to the wrong **** even though they told me any ****. I said I bought this car n 2 days into I have been having problems how is this my problem? I'll bring the car to you and u can take where u want. I pick car from **** on 27th street and brought back to classic dealership. They took to **** on 108th in west allis they called me and said the same thing as the other **** but they said they can do it today for $2050 that's it not recall. I called classic and told them. they said let me call u back. they called me back and told me there picking the car up and there going to fix it. It will take 2 weeks to get the part. well I said I need something to drive in the mean time. went 9 days wit out car . They told me I could get leaner from them so the 9th day I get leaner that car has the check engine light on to for the same problem "transmission. If the car gets to hot from the sun it dnt recognize the key. I was stranded at wrk the first 3 days of driving this leaner car. windows open in order for it to start . T hey didn't want do anything about this lender car so I still have it. I called yesturday Aug 29th asking since I didn't get to drive my car but one day if they can delay or extend my 1st payment until I get my car back and they said I'll call u back n wont
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Audrey R

    1 star

    10/07/2022

    On October 1st I purchased a 2013 GMC ACADIA SLT from this car lot, I worked with a salesman by the name of Brian who reassured me there was absolutely nothing wrong with the vehicle. It came with a 30 day warranty and a 2 year extended warranty. Since I've had the car for 5 days it already needs over $2000 in repairs of which only $500 was covered under warranty. I wanted to bring the car back and forget the deal but according to the finance company it's a done deal. I did in fact take the car for a 10 minute test drive and everything seemed fine, but the day I drove it home to Chicago from West Allis Wisconsin, the brakes were grinding and the steering wheel was vibrating violently. When I pulled over the cover for the spare tire fell off on the highway and my son had to go chasing after it as it blew across the highway. Needless to say I was already disgusted and wanted to turn around and bring the car back but I figured brakes wouldn't be a big deal. After the dealership I took it to by my house looked everything over, not only did the brakes need to be fixed but the water pump was leaking, the ABS sensor is faulty, the high pressure power steering hose is leaking, 1 speaker doesn't work, and I need 1 new tire. All of these things not covered under warranty except for water pump, it's costed me $1800 before I even made my 1st payment and Brian doesn't care at all about what I've had to repair. The lady in the office is very unprofessional and needs an attitude adjustment!! I asked Brian how he sleeps at night, I'm an 80 year old woman. This was the absolute worst car buying experience of my life, thanks CLASSIC MOTOR CARS!!!


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