Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

R & R Carpet Cleaning

Phone: (608) 877-1481 View Additional Phone Numbers 310 West St, Stoughton, WI 53589 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company provides carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and stripping of wax floors. Company is both residential and commercial cleaning.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that R & R Carpet Cleaning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on R & R Carpet Cleaning
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 27, 2011 Business started: 01/24/1994 in WI Business started locally: 01/24/1994 Business incorporated 01/06/1998 in WI
Type of Entity


Business Management
Ms. Nancy E. Blum, Owner Mr. Ronald Blum, Owner
Contact Information
Principal: Ms. Nancy E. Blum, Owner
Principal: Mr. Ronald Blum, Owner
Business Category

Upholstery & Carpet Cleaning Cleaning Services - Commercial Office Carpet & Rug Cleaners Floor Waxing, Polishing & Cleaning Tile & Grout Cleaning Upholstery and Rug Cleaning Cleaning Services Janitorial Services (NAICS: 561720)

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
Alternate times available upon request.
Service Area
 Afton, Avalon, Belleville, Beloit, Black Earth, Blue Mounds, Cambridge, Clinton, Cottage Grove, Cross Plains, Dane, De Forest, Deerfield, Edgerton,Evansville, Fitchburg, Footville, Hanover, Janesville, Madison, Marshall, Mazomanie, McFarland, Middleton, Milton, Monona, Morrisonville, Mount Horeb, Oregon,Orfordville, Stoughton, Sun Prairie, Verona, Waunakee, Westport and Windsor.
Alternate Business Names
R & R Janitorial and Carpet Cleaning Services, Inc. R R Carpet Cleaning
Industry Tips
Carpet Cleaning Services-How to Get Your Money's Worth

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.