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Find a Location

Ziegler Plumbing & Repair has 1 locations, listed below.

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    Business ProfileforZiegler Plumbing & Repair

    Plumber

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Ziegler Plumbing & Repair offers plumbing services.

    Business Details

    Location of This Business
    7625 Grinde Rd, De Forest, WI 53532-2018
    BBB File Opened:
    2/15/2018
    Years in Business:
    6
    Business Started:
    2/15/2018
    Business Started Locally:
    2/15/2018
    Business Incorporated:
    2/15/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Ziegler Plumbing LLC
    Business Management
    • David Ziegler, Owner
    Contact Information

    Customer Contact

    • David Ziegler, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/25/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    A new gas valve was put on my brand new water heater 06/14/2021. I called Ziegler plumbing on 02/19/2022 because we had no hot water. Received a call on 02/21/22 advising me it was the gas valve there had been a recall. **** stated the part would be under warranty but I will have to pay for labor. I agreed. A Ziegler Technician arrive at my home on 02/21/22 "they took apart the water heater and cleaned the sparker and started the water heater". I had to call Them back 1 hour later because again we had No hot water. Technician arrived at my house on 02/23/22. Looked at the water heater and advised he needs to drive back to ******** to get a ******* valve. He returns 30 minutes later and proceeds to replace the gas valve. I than received two seperate billing statements. First **** was for 1 1/2 hours. The technician was in my house for 20 mins. I disputed that **** on 3 voice messages left to **** (owner) he called me back 3 days later and advised I also need to pay for miles. I asked him why if he knew the gas valve was bad and had been recalled why did he not send the part with the first tech. (he knew the part number because he installed the new water heater in 2021) He stated he needed to make sure that was the issue. I had to call back within an hour after the first tech left my house because the sparker went out again and than I get charged for another service call and mileage which was not disclosed to me on the first phone call.So I got charged for the 1st visit for 1 1/2 hours plus (mileage) $173.61 and than they came back again with out the part and charged me 2 hours and 8 minutes $289.35 (with interest and mileage) I completely think this was not handled unethically and Ziegler plumbing was just making excusess to charge me more money. Also the fact that it was NOT disclosed to me I would be charged for mileage is not right and I have two billing statements that I am being charged interest on and I feel the billing is Not correct and NOT fair.
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    Customer Reviews

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    BBB Serving Wisconsin

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