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BBB Business Review

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Description

This company offers internet sales of party supplies for baby showers, wedding showers, birthday parties, and puppy parties. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Big Dot of Happiness, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Big Dot of Happiness, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Big Dot of Happiness, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 09, 2005 Business started: 01/01/1999 in WI Business started locally: 01/01/1999 Business incorporated: 02/07/2003 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Scott Yukel, CEO Mrs. Sherri Yukel, President
Contact Information
Principal: Mr. Scott Yukel, CEO
Business Category

Party Supplies Wedding Supplies & Services Baby Accessories & Services Gift, Novelty, and Souvenir Stores (NAICS: 453220)

Products & Services

Big Dot of Happiness, LLC sells the following brand(s): Big Dot of Happiness, When Pooch Comes to Shove

Big Dot of Happiness, LLC offers the following product(s): Party supplies

Method(s) of Payment
Mastercard
Visa
Discover
American Express
PayPal
Refund and Exchange Policy
Every item comes with a 100% satisfaction guarantee. If for any reason you are not completely satisfied with your purchase you may replace or return it within 30 days of receipt for a full refund.
Alternate Business Names
bigdotofhappiness.com www.babyshowerstuff.com Www.bigdotofhappiness.com
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.