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This company states it offers mortgage lending and home, retail, and construction loan services.
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A BBB Accredited Business since
BBB has determined that Waterstone Mortgage Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Waterstone Mortgage Corporation include:
- Length of time business has been operating
- Response to 16 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||9|
|Total Closed Complaints||16|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||17|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Nationwide Mortgage Licensing System
Wisconsin Department of Financial Institutions, 345 W. Washington Avenue, 4th Floor, Madison WI 53703
Phone Number: 608-261-7578
Type of Entity
Business ManagementMr. Eric Egenhoefer, President & CEO Mr. Selwyn Jarvis, Customer Service Manager Ms. Nicole Maher , SVP – General Counsel Ms. Mary Schlicht, Customer Relations Manager
Mortgage Bankers Mortgage Lender Financing Loans Mortgage Brokers Mortgage and Nonmortgage Loan Brokers (NAICS: 522310)
Alternate Business NamesWaterstone Mortgage
Industry TipsAdvanced Fee Loans Counterfeit Currency Credit Card Accountability, Responsibility and Disclosure (CARD) Act
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview