Business ProfileforSummit Granite Stone Design

On September 2, 2021, we hired Summit Granite to replace our kitchen cabinets and counter top. The price included new countertop, new cabinets, removal and haul away of old, installation of the new, and plumbing disconnect and reconnect. We worked with ***** and she came to our house to see the layout of our kitchen. ***** told us she had her own installers, and we therefore expected the cabinet removal and installation to be done by her full time, experienced crew, but instead was done by a family friend's son who had a different full time job and not an experienced cabinet installer. His "helper" was a friend who had never done anything like this before. They worked at our house very sporadically, no more than 3 hours at a time, some days just an hour and a half. The removal and installation took over a week and was terrible workmanship. I found two cabinets installed upside down! Although he reinstalled them, he had to cover the incorrect s**** holes with filler, which are now visible. Doors swing from the opposite side, and handles were put in the wrong spot, and now there are visible covered holes. It is a horrible installation.The cabinets are of such poor quality, that the side panels of two cabinets are delaminating. I first contacted Summit and told them of the defective cabinets on January 25th. Since then I have followed up constantly and get very little in the way of communication. The last communique was on March 2, when they told me they would check with the manufacturer to see if new panels were available. I have heard nothing since.I am at my **** end! This has been going on for more than 4 months with no cooperation from Summit Granite. I have paid for two quality cabinets and installation, and do not have anything close. The cabinets are clearly defective and I want two new cabinets installed that meet the specifications that I paid for, plus a new door to replace the installer damaged door. I do not think that is too much to ask.