BBB Business Review

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This business is not BBB accredited.

Janesville Comfort Shoppe, Inc.

Additional Locations

Phone: (608) 754-4770 Fax: (608) 754-1182 2816 N Pontiac Dr, Janesville, WI 53545 http://janesvillecomfortshoppe.com/jcs/


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Description

This company offers the retail of furniture, bedding, and decorative accessories sales.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Janesville Comfort Shoppe, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Janesville Comfort Shoppe, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 10, 1997 Business started: 02/01/1983 in WI Business started locally: 02/01/1983 Business incorporated 08/09/1996 in WI
Type of Entity

Corporation

Business Management
Mrs. Barbara A Fairclough, President/Owner
Contact Information
Principal: Mrs. Barbara A Fairclough, President/Owner
Business Category

Furniture - Retail Bedding Furniture Stores (NAICS: 442110)

Products & Services

Janesville Comfort Shoppe, Inc. sells the following brand(s): Most major furniture brands

Janesville Comfort Shoppe, Inc. offers the following product(s): Bedroom Sets, Decorative Accessories, Dinette Sets, Home Entertainment Furniture, Home Office Furniture, Lamps, Mattresses, Occasional Tables, Rugs, Upholstery, Wall Art

Method(s) of Payment
Mastercard, Visa, Discover, American Express, no interest financing programs through GE Capital, checks and debit, cash.

Refund and Exchange Policy
See store.
Alternate Business Names
Janesville Comfort Shoppe South
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.