BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Sargento Foods, Inc.

Phone: (920) 893-8484 Fax: (920) 893-8399 1 Persnickety Pl, Plymouth, WI 53073

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers cheese processing,packaging and marketing services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Sargento Foods, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sargento Foods, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 01, 2005 Business started: 10/23/1953 Business started locally: 10/23/1953 Business incorporated 10/23/1953 in WI
Type of Entity


Business Management
Miss. Patricia A. Lombardo, Consumer Affairs Manager Barbara Gannon, VP Corporate Communications Mr. Louie Gentine, President & Chief Customer Officer Mr. Louis Gentine, Chairman & CEO - father of current pres. Mr. Michael Pellegrino, President - Consumer Products Division Mrs. Portia Young, Public Relations Manager
Contact Information
Principal: Miss. Patricia A. Lombardo, Consumer Affairs Manager
Business Category

Food Products

Products & Services

Sargento Foods, Inc. sells the following brand(s): Sargento Cheese

Sargento Foods, Inc. offers the following product(s): Sargento Foods, Inc. is a family owned company comprising four business divisions.

Alternate Business Names
Sargento Food Service Corp. Sargento Incorporated Sargento Speciality Foods, Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.