Business ProfileforCraftways Corporation

My mother has recently had a serious turn in her health and mental capabilities. I am writing this for her. I have a notarized power of attorney providing me the authority to administer all of her affairs for her.I just received a notification threatening her with being turned over to a collections agency for non payment for something called A Cross Stitch Christmas. I have no idea what that is, when it was delivered, if it was delivered or why. In reviewing her finances, I am find that a lot of companies similar to this one have been billing her month after month, often for things which were originally "free" if returned. It is highly unlikely that an elderly person with no ability to drive and poor memory is going to ever (a) be able to return these things (her home was rural and she had to drive to the post office, there was no mail service) and (b) realize that they are paying monthly for something they may never have ordered in the first place. Her mail has been forwarded to my address and her mailing address is now officially my home address. I made that switch about 6 weeks ago. This is the first time I have seen a notice regarding this. One would expect that more communication than that.There is no phone number on the demand for payment, There is no website to go to to ask questions on the demand for payment. The bill itself does not even say who the company is. When you call you get the message for a company called Herschners (not sure on the spelling). This lack of transparency is not appropriate but I imagine it is effective in scaring these older buyers and confusing them as well.I have no idea if this bill is a recurring thing or a one time thing. What I can say is that I want the bill cancelled. I want any subscription cancelled if there is one. This needs to be resolved ASAP.